Support Center Visit Demo License manager Buy @ envato

betheme google fonts not rendering

AMSFinancialAMSFinancial
in Fonts
I have used Great Vibes as a font for the first element under the slider.  It will not render on any browser on my mac.  However, looks great on my Windows based laptop.  Is there something I'm missing?  Your custom css even has it in the betheme options.  http://192.185.96.50/~thescrewcrew/

Comments

  • AMSFinancialAMSFinancial
    It also looks perfect on my Iphone 6plus, and android based devices.  Just not rendering on any browser on the Mac.
  • AlbertAlbert
    Hi,

    which fonts are not rendering properly exactly? http://pasteboard.co/1dslGRBJ.png - this is the screenshot from our site and as you see, everything looks great.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • AMSFinancialAMSFinancial
    Well, on both macs in my office, it does not look like that. Nor on my macbook at home.  Maybe you guys have a little magic font wizard in your computer.  I just changed it to Tangerine. Similar font.  Maybe you guys should look on a mac outside your office.  This is the second time using be theme that the same problem has occurred.  And, only with the font Great Vibes...
  • AlbertAlbert
    It does not happen on our Mac's only. We asked 2 colleges today who use mac's as well and it looks exactly the same on their side.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • AMSFinancialAMSFinancial
    image So, here the screenshot from my Mac, and just uploaded it to your paste board.. 
  • AMSFinancialAMSFinancial
    http://pasteboard.co/1zx7HN7q.png
  • AMSFinancialAMSFinancial
    It's frustrating hearing your responses, when I'm CLEARLY not imagining this problem..

  • AMSFinancialAMSFinancial
    Fyi, I have just changed the font for the element back to Tangerine for the time being, until you guys can offer me a better explanation as to why this is.  My business partner's mac shows the same as mine..  So, I know it isn't the hardware..
  • AlbertAlbert
    We are very sorry because it's probably not what you would like to hear but like we wrote before, we checked your site several times on many different computers (Windows and Mac, Firefox, Safari, Chrome, Opera) and all is fine. We checked even out of the office (like you requested above) and the result was the same. Please understand that it's impossible to tell you what could be wrong on your side if we are unable to re-create the same issue on our side. As another proof, we attach new screenshot of how your site looks like on our side http://pasteboard.co/1zyTtdoh.png

    You should look for a problem somewhere else because the problem is for sure not related with theme. We recommend to start from plugins deactivation.

    Thanks for understanding!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.