Ok. So this is featured image. If you feel that it's cut, you supposed to play with functions/theme-functions.php file which is responsible for images sizes. There are add_image_size() functions responsible for this.
Referring to products, it is not possible to display wider products without files customization.
Comments
please send us link to page where image is cut first so we can have a look on it.
Referring to products, it is not possible to display wider products without files customization.