Changes Not updating, items dissappearing

iKindMedia · May 2016

Hi

Our site is not saving any changes properly and when we add items they seem to be disappearing, everything is up to date.

Please assist on what could be the issue

Many Thanks

ikm

Albert · May 2016

Hi,

sounds like you are unable to save the content only because of the limits on your server side. More details about that you can read in the following topic http://forum.muffingroup.com/betheme/discussion/7689/muffin-builder-items-or-page-options-can-not-be-saved-max-input-vars

Thanks!

next_PR · May 2016

I've got the same issue!

next_PR · May 2016

Hi muffin group,

With my theme, the issue is, that everything worked perfectly fine until a few days ago.

I even tried to update the theme files, which didn't work either.

I can edit a page, add new content and after saving said content, it vanishes. I don't think it is a server issue, as everything worked perfectly fine before.

I hope you can help me with this problem.

Best wishes

Albert · May 2016

@next_PR Check the link we left above then.

next_PR · May 2016

Hi muffin group,

I did but that didn't solve the issue.

How is it possible that creating my site worked without any issues and a few days later it's like this?

Best wishes

Albert · May 2016

@next_PR How? It's very simple. The admin who take care of the server where your projects are, had another client/s and because he hadn't free machines, decided to get some of the resources of the current machine and that's why it just stopped working. But if you will send us access to your dashboard privately, we will have a look on it and will tell you what exactly was cut.

next_PR · May 2016

@muffingroup I send you a private message. Thank you for your help.

best wishes

iKindMedia · May 2016

Thanks this helped..

Albert · May 2016

You are welcome @iKindMedia

next_PR · June 2016

Dear @muffingroup,

I have the same issue on a new page and another web server.

We already checked and the suhosin extension is not even installed.

We also tried adding "php_value max_input_vars 10000" to htaccess etc. - unfortunately, we still experience the same issue.

best wishes

Albert · June 2016

@next_PR Please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to attach link to current topic so we know what for the access is.

next_PR · June 2016

@muffingroup Hi, I send you the access yesterday, but couldn't get an answer yet. Did you get my details?

Best wishes

Albert · June 2016

Yes, we get your details. When we check, we will let you know of course but please notice that sometimes it takes time.

Changes Not updating, items dissappearing

Comments

This website uses cookies