Support Center Visit Demo License manager Buy @ envato

Custom CSS not working post update

ChrisDeBruyneChrisDeBruyne
in Theme support
Hi there,

The custom CSS fields are not taking effect, they were working up until
last night when I updated the theme. Now now matter what CSS entries I
put in the custom field they have no effect on the styling at all, any
suggestions? I have already installed WP super cache and tried clearing
the cache...this has not helped at all.

Please help!

Thanks so much,
 C

Comments

  • ChrisDeBruyneChrisDeBruyne
    We have tried deactivating plugins and nothing helped there either
  • AlbertAlbert
    Hey,

    if you installed cache plugin then you know what is the problem now :) And it doesn't matter if you deactivated it or not. Cache is inside files on your server and that's why you don't see any changes. So now you should deactivate this plugin completely and also remove all cache files from FTP server.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • ChrisDeBruyneChrisDeBruyne
    I installed the Cache plugin because I was not seeing changes and thought it might rectify the problem. The cache plugin is not the issue. This issue was happening long before I installed the plugin. This is also not the first time this has happened to me. 

    Is this a common problem? have you encountered this before? 

    I will go remove the cached files from the FTP and let you know what happens. 
  • ChrisDeBruyneChrisDeBruyne
    Kay, I have removed everything from every cache file I could find on the FTP. The plugin has deactivated and removed and my browser cache has been cleared as well. Still no change. 

    Any further suggestions?
  • AlbertAlbert
    So please send us access to your wp dashboard on pm with explanation what you exactly did and where and we'll have a look on it because we never met with similar problem.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.