YouTube video not working in blog

Comments

• Albert

  August 2016

  Hi Dawn,
  
  as you can see on http://themes.muffingroup.com/betheme/blog/page/2/ videos works as should so there is nothing to be fixed. But maybe you can give us more details about what exactly does not work on your end?
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• dhutchinson

  August 2016

  That's not a Youtube video.  It is a Vimeo one.  Please show me a Youtube video working on the theme to be sure.  Either way this is the video code we are using and pasting into the Video | IDYouTube or Vimeo field. https://www.youtube.com/watch?v=PF_MweqXmV0  That is correct isn't it?  We do that but just get a black screen.  When you try to play the video it says an error has occurred.  We have tried other video URLs too.  Are we able to PM to you admin access so you can see for yourselves?
  
  
  
• dhutchinson

  August 2016

  Oh and I cannot stipulate how urgent this is, so your quickest possible response will be appreciated.  Is there a way to get a notification email when you reply.  I didn't get one last time.  Thanks!
  
• Albert

  August 2016

  No, it is not correct. You pasted VIDEO URL but if you look at field, you will find an information next to field that you supposed to use VIDEO ID. It's the part after v=
  

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• dhutchinson

  August 2016

  Ok thanks I will try that now.
  
• Albert

  August 2016

  You're welcome!
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• dhutchinson

  September 2016

  That worked thank you!  Just one more question.  Is there any way we can modify the video display.  We don't want to show the video title, share buttons or controls, and also not show the related videos at the end of the video, which shows some very strange videos which isn't related to our industry at all and makes the page look very unprofessional.  Perhaps something we need to change in the code?  If so, please direct us to which file and location we have to modify.
  
• Albert

  September 2016

  We are sorry but we do not have such possibility for posts included unfortunately.
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• dhutchinson

  September 2016

  Ok no problem.  Thanks for getting back to me.