Betheme options doesn't show after updating to 14.1

bpdigitalmedia · August 2016

Hi,

After updating to 14 and 14.1 I'm having a lot of trouble with any setting of Betheme Options.

The page stays like this:

CSS doesn't keep, fonts and colors get desconfigured as soon as I save the second setting.

Also, mobile logo keeps disapearing.

Please help!

Albert · August 2016

Hi,

what's your PHP version?

bpdigitalmedia · August 2016

5.4.45 version

Albert · August 2016

Ok, so everything is clear. Wordpress, since version 4.5, requires minimum PHP 5.6. It means your current PHP version is older than 5.6 and doesn’t support necessary Wordpress functions. We recommend you to contact with your admin/hosting provider because your PHP version requires update.

bpdigitalmedia · August 2016

Hey, thanks for the guidance.

But I have updated the PHP to 5.6.23 and the betheme options looks the same and I'm having the same problems.

Anything else you can help me with?

Albert · August 2016

Please send us dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to attach link to current topic so we know what for the access is.

bpdigitalmedia · September 2016

Hi,
So, I updated the PHP and increased memory as instructed and it worked. Until today when I added 10 new portfolio items to one of my sites and the BeTheme options is not showing again.
Lost all the CSS and translations in this website and I'm not able to insert again.

www.proyecto.com.br

Please help.

Albert · September 2016

Please send this message as a reply on the private message where you provided dashboard access.

bpdigitalmedia · September 2016

Ok, I've sent.
Thank you.

Betheme options doesn't show after updating to 14.1

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