Problems Installing Plugin

Comments

• Albert

  October 2016

  Hi Jack,
  
  after what plugins installation this happened? Also, please send us link to page where the page is blank and doesn't want to load.
  

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• jackcondron

  October 2016

  Hi,
  
  It is the WP admin, http://www.digitalised.com/wp-admin/ and it is everytime after installing the WPBakery Visual Composer Version 4.1.2 I can't access the admin, I know it works as I have deployed it on another web server but I can't find/think of the setting that could be causing this issue.
  
  Thanks
  
  Jack
  
• Albert

  October 2016

  But above site, wasn't build with the BeTheme, right?
  

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• jackcondron

  October 2016

  I haven't updated DNS yet, it is avaliable on 82.145.38.105.
  
  Thanks
  
  Jack
  
• Albert

  October 2016

  Sorry but from what we can see, dashboard is loading what you can see on http://pasteboard.co/bjq6RhDzr.png
  

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• jackcondron

  October 2016

  Yes it is now, as I have removed the plugin, let me add it again.
  
• Albert

  October 2016

  Hmm, we see what you mean but we think that you need to contact with your admin/hosting provider because there is no information. Or you can also create php file with phpinfo() function inside so we can have a look on your server limits.
  

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• jackcondron

  October 2016

  I have just raised a support case with the hosting provider, I have also created the phpinfo, please see it at http://www.digitalised.com/phpinfo.php
  
  Thanks
  
  Jack
  
• Albert

  October 2016

  OMG, after further checking we noticed that your server has some very low limits, like memory_limit to only 32MB while should be minimum 128MB, max_input_vars are 1000 while should be minimum 5000 or post_max_size which should be increased as well. We suggest you to contact with your admin/hosting provider or change hosting for better one because with such limits, you will meet much more problems in the future.
  

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