*FIXED* Logo not loading/Firefox and Safari disaster

edited October 2016 in Files & images
**UPDATE: after disabling the plugin "W3 Total Cache" every single issue resolved immediately-FYI in case anyone else has this issue**

Just recently my whole site had issues--sticky menu disappeared, logos disappeared, etc. After uploading a backup and adding image files back in, the site continues to try to load an old image that no longer exists (you can see this when you inspect the site in Chrome). I've removed all old logos, uploaded new logos, added the logos back in under Appearance, and still the site is calling for the links to the old logo when you inspect the site--so the images are showing as broken image links. Sometimes the logos appear when I'm logged into the site, but upon logging out (public view) they're back to broken links. I can't get it to load the new logos even after clearing caches, removing all image files and replacing with new files. Please help! It's very important we have our logo displaying!

Additionally--our site isn't loading its stylesheets on Firefox and Safari suddenly--that means people can only see our site functioning in Chrome! Big problem!!!


Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.