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Save Changes not working

kaylandsilaskaylandsilas
in Theme Options
I have been working with the Muffin Options Custom CSS and it no longer will save my changes. I thought it was just an issue with CSS until I tried updating other things within Muffin Options. Thanks for your help!

Comments

  • AlbertAlbert
    Hi,

    there is 3 possible reasons why Muffin Options might be empty on load (blank) or does not save changes:

    - PHP version - Wordpress, since version 4.5, requires minimum PHP 5.6. So if your version is older than 5.6, you need to contact with your admin/hosting provider because it need to be updated.
    - Memory Limit - the more plugins you have enabled, the more resources your WordPress instance will consume. So if this is happening, you need to contact with your admin/hosting provider to increase this limit.
    - Suhosin extension - if it’s installed on your server, it could bring the issues as well because the limits for Suhosin are usually different from the general one.

    If you don’t know what your limit/PHP version is, you can check both under Appearance > System Status section.

    Thanks!
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kaylandsilaskaylandsilas
    Hello, 

    Thank you for your response. I checked all three of these things and 

    -I have PHP 5.6.28
    -my memory limit is 768 MB
    -and Suhosin extension is not installed

    What are other reasons that Muffin Options does not save changes?
  • AlbertAlbert
    Please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings because we are pretty sure that above settings are fake.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kaylandsilaskaylandsilas
    I don't know how to do that, but here is a screen capture from the page you directed me to find the information.

  • AlbertAlbert
    We have suspicions that above values are fake and that's why we are asking for a file with phpinfo() details.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • kaylandsilaskaylandsilas
    I just sent a direct message with the information you requested. I look forward to hearing from you about this issue.
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