Full-width section issue on Safari browser

Marketopia2014 · December 2016

Hi,

Loving the theme so far!

I have noticed an issue thought - on safari browsers, my full-width section "background images" do not show up as full-width even though the text does. On google chrome and Firefox it's perfectly fine with no problems.

On google chrome: http://imgur.com/rDWIXnf

On Safari (v10): http://imgur.com/FKKZ0IP

I'm not sure if I have missed a setting or if's an issue. Can you please advise?

Thanks

Albert · December 2016

Hi,

please send us link to page where background is not full width first so we can have a look on it.

Marketopia2014 · December 2016

http://920.82f.myftpupload.com/

If you change browser window size, it causes the section to not be full-width

Thanks

Albert · December 2016

Ok, got it however, we see the same behave in other browsers now. Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the access is.

Marketopia2014 · December 2016

Hi,

Sorry for the delay, I was out of the office. I have sent you your login credentials. Please let me know if you need any additional information.

Thank you

Marketopia2014 · January 2017

Hi,

It's been a few weeks and I'm following up on this issue - Our client is complaining about the image resizing. Do you have a solution?

Albert · January 2017

Sorry but we don't get it. Do you mean section's css background to make responsive?

Marketopia2014 · January 2017

Hi,

Sorry for the late reply. But originally what was happening was even though the section was full-width, the image in the original post was not scaling properly to certain browser sizes, especially on Safari and IE. We have found a temporary fix - we had to create the "red" image with dimensions of 2560x1440. Though it has resolved the issue for us, please make a note of this for any future updates since we had to go through several pages and make this change.

Thank you for all your help!

Albert · January 2017

We noticed you use lot's of 3rd party plugins so if you faced any issues with images scaling, we suggest to disable all 3rd party plugins and update theme to its latest version.

Full-width section issue on Safari browser

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