Disappearing Widgets

Stefano_Bacchiocchi · May 2017

Hello,

I have a problem with the widgets. Everytime I set a widget in a section all the other widgets disappear from my website. Eg. I put a text in the footer and the widgets in the sidebar disappear, leaving the text that says to enter a widget in the sidebar.

More specifically, I need to insert the following in my website:

- 1 The Iubenda Privacy Policy as a footer;

- 1 Recent Post Extended in the website pages;

- 1 Woocommerce products in my blog posts.

Do you happen to know why it happens and how I can solve thin solve this problem?

Thank you in advance

Bryan · May 2017

Hi,

please go to your FTP server, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks

Stefano_Bacchiocchi · May 2017

Hello,

I created the php file as you suggested. The link is: www.romabbella.com/phpinfo.php

Thank you very much

Bryan · May 2017

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the message very clearly.

Disappearing Widgets

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