Albert
Albert
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- Albert
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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That had to be temp server issue then. Happy to hear it have been sorted out.
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You're welcome!
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If you have copied it, you shouldn't have any spaces in css declaration.
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Yes, we see them after refreshing the page of course. Unfortunately your host isn't telling you the truth.
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Hi, did you tried to disable ALL 3rd party plugins to check if issue occurs? If you did it already and it didn't helped, please switch to default WP theme and check if it works exactly the same way as when Betheme is active.
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Hi, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, please send us private message with license key thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can have a closer look on it. Notice! Please attach a link to this forum discussion. Send…
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Hi, first of all, please send link to page that you refer to. Also, would be great if you can attach screenshot of what you mean so we can avoid confuse.
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Hi, please add the following custom css in Theme Options > Custom CSS & JS > Custom CSS and this would help you: form select:focus { background-color: transparent !important; } .shop_slider .shop_slider_ul li .item_wrapper .price{ disp…
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Theme Options > Custom CSS & JS > Custom CSS.
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Did you tried to update WPBakery plugin? Seems like there is something wrong with the plugin itself.
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In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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Hi, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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You're welcome! :)
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Unless we don't have access details we have asked for above, we have no idea what might be the reason of such weird behave as this could be everything.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Great, happy to help.
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Looks like we are talking about different things. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be t…
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Hi, if you want to display attributes in sidebar, you have to add them. https://forum.muffingroup.com/betheme/uploads/216/T4Q1H2J31KIC.png
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, please send us link to page where you got these filters and they are not rtl.
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You still have empty spaces. Checked the css we gave you as it doesn't look the same.
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There must be some kind of other limitation on server side as we checked it on 3 different hosting services and all works fine. We are able to put and save emojis.
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There is custom css above that makes submenu items wider.
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You probably set FIXED position for header. FIXED means that anything below, goes behind the element that is FIXED. In such case, you have to switch from FIXED to other style.
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Hi, this has absolutely nothing to with the theme. The only thing we tell you is to check if files are in correct folders as WP uploads files in folders by date. https://forum.muffingroup.com/betheme/uploads/412/W4LIZ1MKA5B3.png
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In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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Investigating this issue requires logging into your site’s admin panel. If you’re currently working on localhost and want to create a live copy of your site, we recommend using the Duplicator plugin. It transfers both files and the database and also…