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Albert

Albert

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Albert
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  • Hi, you must have an old version of BeTheme. Please update it to recent version and you will not get this message anymore. Thanks!
  • If you want to import just one page from other demo on your current site, you should create an extra/additional WP instance under sub-domain or sub-folder for example, do the import of the demo you like and use Import/Export option which is in the r…
  • Hi, we are pretty sure that you use one of those tools that are wrong and we are sure about that because we do not use any /e modifier and we did never used. Thanks.
  • I have checked this already and my college was wrong as this is a slider revolution layer and line height, nor other options from Muffin Options panel, won't help. The distance between those texts were set by you manually and the BeTheme has nothing…
  • Why do you say, there is no information on that page? Did you ever read this documentation (especially Shipping Settings section)? There are all necessary information. Please also notice, that this is a 3rd party plugin and the BeTheme has nothing …
  • Hi, to disable hover effect from Hover Box item, you need to use the following css:.hover_box .hover_box_wrapper .hidden_photo { opacity: 1 !important; }
    in hover box Comment by Albert April 2017
  • Hi, 1. Basically, if you do not modify theme files, you won't lose anything because all settings and content are stored in database. For more details about theme update, please visit http://themes.muffingroup.com/betheme/documentation/#installation…
  • Did you checked Theme options > Pages > General section? There is the only option that we have included into theme that is responsible for page comments. Except that, we do not have any other. So if enabling this option, won't help, you need t…
  • We are sorry but nothing has changed. It is still 1000. You need to contact with your admin or hosting provider to increase that value. P.S. All details about what time and when we work, you can find on https://themeforest.net/user/muffingroup
  • Hi, please send us link to page where you got this 1px line at the edge so we can take a closer look on this part.
  • So, if you want to add a sidebar, please take a look at http://forum.muffingroup.com/betheme/discussion/10/how-to-create-sidebar-and-set-up-for-page/p1 where we explained how to use sidebars for pages. Also, you can watch instructional video for mor…
  • Hi, as far as we know, WooCommerce author has removed this option and it has nothing to with the BeTheme itself.
  • Hi, recent version of the BeTheme, does not contain any outdated files or functions. All you need to do is remove whole theme folder (betheme) from FTP and upload the newest one via FTP instead as well. Make sure during this process, that transferr…
  • Hi, not sure, if you mean one of already included options but you can find them all on http://themes.muffingroup.com/be/theme/shortcodes/content-elements/#mapbig However, except the settings listed above, we do not have any other included so far …
    in Google Maps Comment by Albert April 2017
  • Hi, we are sorry but it is not possible to make Share Box sticky unfortunately.
  • Hi, if the buttons on shop page are different and some other this related to WooCommerce plugin are weird, we suggest to remove whole theme folder from FTP and then upload the newest files instead but via FTP as well. If you did not removed the who…
  • @pananopa All links, you can change under Appearance > Menus section. More details about WP Menus, you can find on https://codex.wordpress.org/WordPress_Menu_User_Guide
  • Hi, this is how VC plugin works unfortunately. This plugin does not take any other settings into account and the only way to remove those padding is custom css:.header-creative.header-open .vc_row[data-vc-full-width] { padding-left: 0 !important; }…
  • Ok, thanks. As i can see, your menu is not wide enough (there is search on the right side and that's why menu width need to be decreased) and that's why there is not enough space to keep 6 columns of mega menu. So or you need to remove search bar to…
  • Hi, we can see that Subheader is already transparent. Looks like you found transparency option under Theme options > Header & Subheader > Subheader section. But to move it down, you need to increase current subheader padding which is 170p…
  • Hi, we are sorry but you can not use custom icons. You can use included icons only and you can  find them all on http://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
  • Hi, if you have 1/3 1/3 1/3 footer layout, then Footer #1, Footer #2 and Footer #3 sidebars would be taken into account.
  • Hi, as you can see on http://pasteboard.co/R9C2TDxTY.png the sidebar appears and it seems to be fine.
  • Please go to theme folder then, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. For more details about file creation, please visit https://mediatemple.net/community/products…
  • Hey, please send us link to page where you set this option and the logo still appear on right so we can take a closer look. Thanks.
  • It is not possible unfortunately. Or you can show menu items or social icons.
  • Hi, page speed has completely nothing to do with the theme itself and you can see check this yourself by opening https://tools.pingdom.com/#!/AMcPM/http://themes.muffingroup.com/betheme/ There is many different factors that may has an impact on pa…
  • @FFF2012 Please make necessary screenshots of what you would like to do for better understanding.
  • Hi, what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. The policy says: Item support does not inclu…
  • Hi, we suggest to update theme files via FTP. To do this, go to your FTP, remove existing theme files, unpack betheme.zip file and upload such unpacked files via FTP.
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