
Albert
Albert
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- Username
- Albert
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Comments
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Hi, this is old style of mega menu. If it didn't came with the import, it means your host doesn't allow to nest menu items in that way. Generally, menu items should be nested just like on the screenshot below. https://forum.muffingroup.com/betheme/u…
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Plugins that modifies .htaccess always play tricks. I am glad to see you found the culprit.
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We've just checked it and everything works fine on our end. Looks like you have mod_security enabled on your server and that's why it doesn't work.
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Hi, the problem is definitely on our side and will be fixed with next update. As temp fix, please use the following custom css: .woocommerce .product.style-modern .product_wrapper .entry-summary .price { float: none; text-align: right; }
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Yes, you can build separate header for mobile with elements you need on mobile only.
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It's due to Top Bar Right being enabled on mobile. To disable it, please use the custom css below: @media only screen and (max-width: 767px) { .header-stack #Top_bar .top_bar_right { height: auto; padding: 0; } }
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Hi, The site looks like the Theme Options were reset to default values, but this cannot happen automatically during a regular save. To investigate this, we need you to restore the site to the nearest working backup; otherwise, you’ll need to reconfi…
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Hi, looks like your domain where you would like to do update, isn't registered correctly. Please re-register license key. Hope this helps!
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Hi, font sizes can be set globally in Theme Options > Fonts > Size & Style.
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Regarding the dimensions of wraps, we have kept their width the same in recent updates. We cannot directly address the issue without cloning the site and displaying it on an older version of Betheme. You are correct that the Table of Contents is not…
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https://forum.muffingroup.com/betheme/discussion/comment/259722#Comment_259722 It looks like you've been migrating from http to https and some paths have not been changed. Due to that fact, your server, due to CORS, is unable to load some files. We …
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From what I can see, you have tons of errors in JS console. I would recommend to start from disabling 3rd party plugins. https://forum.muffingroup.com/betheme/uploads/511/IY9FM9PQZVRL.png
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Hi, We are very sorry but this is not possible without adding your own HTML and JavaScript code. Unfortunately, we do not offer this type of customization. Thanks for understanding!
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Hi, first of all, please send link to page where images loads in Safari only.
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No, we didn't changed anything. We do never touch client's websites.
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1) We attach screenshots that points to right places. https://forum.muffingroup.com/betheme/uploads/537/AOEBJN2CKVCS.png https://forum.muffingroup.com/betheme/uploads/095/2DCYWHRK1XGD.png 2) Yes, you can. You won't lose anything.
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To check this, we need access to the imported database on the server. Please send temporary credentials via contact form on https://themeforest.net/user/muffingroup#contact to WP admin and FTP. Notice! Please attach a link to this forum discussion. …
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https://forum.muffingroup.com/betheme/discussion/comment/259714#Comment_259714 No, we didn't touched anything.
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There is an error because you can't add space between class (.) and its name.
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Hi, You can enable search results page images on Theme Options > Search > Page. We are currently developing custom templates for the search results page and should have them available soon.
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https://keyso.com.cm/ is unavailable. Please make sure site works correctly and send us access to the wp admin of that site through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact Notice! Please at…
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What you are presenting on the screenshot clearly shows you are using illegal version of Betheme. If it would be legal version, you would see the beginning of the purchase code. In such case, you have to remove theme completely and install legal ver…
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Yes, it works now. We checked and found that your server is unable to load content due to server limitations. If you want us to check this, we need access to FTP. https://forum.muffingroup.com/betheme/uploads/776/PULAJ8U22BMB.png
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Hi, did you enabled One Page option for page? This has to be enabled in Page Options. https://forum.muffingroup.com/betheme/uploads/946/T0CCB3Y3TYR7.png
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How did you built your store page? With template and elements inside or you set shop page in woocommerce and shop items are being loaded by WooCommerce?
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https://forum.muffingroup.com/betheme/discussion/comment/259699#Comment_259699 Did you sorted it out already?
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Hi, please check the following tutorial https://youtu.be/0HIYkDOXJIY where we explained in details how to stretch wraps.
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As i explained in other topic, access details you sent, doesn't work. Please send private message again with correct login details and link to that topic so our team member know to who pass all details.
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@Phil meant the form provided in the message, it's https://themeforest.net/user/muffingroup#contact If you want to hire Betheme expert, join our Facebook community and you will find someone for sure.
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Yes, I know. I have checked the details you sent and it doesn't let us in. Looks like login details are incorrect.