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Albert

Albert

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Albert
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  • Hi, we already exported configuration file for W3Total Cache plugin and you can download it from http://muffingroup.com/downloads/betheme/be-w3totalcache-conf.zip After download, please unpack this file and import unpacked .php file into your W3To…
  • For that you must use "Featured image" option available on the right hand side while you create/edit page.
  • Hey, the only thing to do that are "Categories". Each post must have category and then in Appearance > Menus section, when you click at "Screen options" in right top corner you must select "Categories" and after tha…
  • Please take a look on our demo and see if you see any html error there. Because as we see there is no errors at all what means this happened on your side. Sorry but we can`t fix your errors and we can`t control what you do on you website. If you are…
  • Hi, unfortunately the link you sent does not work so we can`t have a look on it.
  • Hi, You can try to deactivate all plugins and addons (this helps in some cases but not all). However if this won`t help, then only memory increase may help. Thanks for understanding!
  • Basically everything is possible but we do not offer those kind of solutions or modifications because there is a problem in the future usually. Something won`t work or other bad things happen and we can`t control each user`s website. That`s why we c…
  • Hi, unfortunately we have only this one search and it is not possible to do anything else. Thanks for understanding!
  • On our side it does not look off-center and in this case we can`t do anything else. But for line under logo, please use below css:#Top_bar .logo { border-bottom: 1px solid; padding-bottom: 30px; }
  • @carterjo This is option to turn ON auto slide but @pinnaclehk wrote that slider does not work at all. But as we see on our side, it works and we don`t see any problem. But thanks a lot for your additional explanation :)
  • So if data can be saved from dashboard but are not visible from user's side, it means the problem must be with cache or other plugin. We recommend to remove all caches and extra plugins. But to send us private message, you must click on our nicknam…
  • Ok we see, To increase height for logo, please use below css:#Top_bar #logo { height: 110px !important; }
  • So if this nearly works, then please send us url to your website and we`ll have a look on it.
  • Ok we see. It looks like your image inside has been uploaded before theme has been installed and that`s why it does not look as should be. To regenerate images, please use https://wordpress.org/plugins/force-regenerate-thumbnails/ But if above solu…
  • Hey, unfortunately it is not possible to move this header style under slider. This works only as on demo site. Thanks for understanding!
  • Hi, unfortunately it is not possible to go back to previous settings because this was a serious bug. Clients were not working properly on some devices and that`s why we fixed it. If you will send us url to your page then we can have a look on it an…
  • For that we need url to your page where you have this feature with images uploaded and also we must to know if you would like to increase or decrease height of this image.
  • No, we used it because we tested child theme and works fine. We just say that we are not sure if in your case, update will touch child theme files. On our case, update do not touch child theme files, but in the past we heard that 2 or 3 users update…
  • You forgot to turn on "Header | Minimalist" button in Theme options > Layout > Header section. We already did it for you and send more details on pm. For future questions in this case, please use pm only. Thanks for understanding!
  • @nelinda321 If you mean Visual Editor item inside muffin builder then this possibility is no longer available because is not compatible with default wordpress editor.
  • Hi, If you don`t want mega menu, then please deactivate it. We described it at http://themes.muffingroup.com/betheme/documentation/#menu But about muffin options, please turn off all extra plugins first but if this won`t help, then re-install them…
  • At this moment it is not possible as we wrote above. We`ll think about this possibility while future updates. All you can do now is setup link to right external page.
  • Hi, Please use below css to remove this empty section:body:not(.template-slider) #Content { padding-top: 0 !important; }
  • Hey, CarRental is homepage, not full demo so all informations about that you will find at http://forum.muffingroup.com/betheme/discussion/14/step-by-step-how-to-re-create-demo-page
  • The file responsible for shortcodes is functions/theme-shortcodes.php file. But you must know that you won`t be able to do theme updates in the future and you do changes at your own risk. Thanks for understanding!
  • Sorry but this error is not related with theme at all. The problem must be somewhere on your side but you need to contact with website developer or hosting provider and ask about logs from server and check what could be the problem because we have n…
  • You must use shortcode generator inside wordpress default editor as on http://snag.gy/1VuCc.jpg
  • Sorry but what supposed to be horizontal? Because as we see, everything looks fine on your website.
  • As we see slider works fine so we don`t understand what does not work exactly for you. But title size in offer slider can be increased with below css:.offer .offer_li .desc_wrapper .title h3 { font-size: 45px !important; }
  • Hi, We have never tested it so to be honest don`t know if this will gone. We recommend to test it yourself. Thanks for understanding!
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