Albert
Albert
About
- Username
- Albert
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Comments
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You have to deactivate ALL plugins and not the most of them. Please disable them all and check.
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Hi, I am very sorry but it's not possible. Only first product from the list is being assigned for single product template. What you would need to do is make the product you want to be on the template to be first on Products list.
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Happy to hear that it have been resolved! :)
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Hi, Mega Menu works only with custom Header built the same way with template as mega menu. Therefore, please build custom header with header template and after that, you would be able to assign mega menu template to header.
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Ok, thank you for the screenshot. This has nothing to with the theme but your server configuration or 3rd party plugins. Please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/use…
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Please take a look on 1st message we left you above. We have explained there how to send message privately.
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You're welcome.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, yes, you can. Just install Duplicate Yoast plugin and you would be able to duplicate pages as you like.
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Hi, can you let me know how to open this video? This is what I get when trying to open it. https://forum.muffingroup.com/betheme/uploads/076/4P73BTEWTWAM.png
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Please send details I have asked for above and we will check what you did as from the screenshots it's impossible to say what you did. This might be everything.
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Hi, we have tested it exactly the same way on our end and everything align correctly. Therefore, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffing…
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BeBuilder saves data in standard WordPress fields named ‘post meta’. In default settings, these are independent for each language. However, the ‘Synchronisation’ option in Polylang Settings was activated on your site. https://forum.muffingroup.com/…
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I have just tried to replicate this on my end but everything works fine. Please send us message through above form i mentioned yesterday and I will send you video showing that all is fine here so you can see if I do the same steps as you do.
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Hi, Please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can have a look. Seems like you didn't done necessary adjustments for mobile the way we …
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Hi, what do you mean by "the editor don't let me save the edits"? Do you get any error or what? Please explain. Also, did you tried to disable 3rd party plugins?
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Hi, Please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discuss…
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Hi, No, this is not "by design". We have just tried to replicate same thing on our end but we can't. Therefore, please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/us…
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Hi, please disable cache as from what I can see, theme files have been destroyed.
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Hi, please disable caching plugin as it's the most likely reason why theme code have been destroyed.
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You're welcome.
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Is version of Betheme the same in both cases? If not, please update Betheme to its latest version on both and them try to do the same operation. Otherwise, please send us the WordPress dashboard and FTP access privately thru the contact form, which …
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Yes, indeed. In specific cases, Navigator is life saver.
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Yes, that's why we always recommend to use Navigator. But we prefer navigator to be stick to the right end with Developer mode. https://forum.muffingroup.com/betheme/uploads/032/9W36R772UK0V.png
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Our support team have responded on your message yesterday. So, if you have any further questions, please respond on that private message.
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Hi, this is how iframe works and it has absolutely nothing to with the theme. Nevertheless, you can try this solution https://stackoverflow.com/questions/43262156/cant-scroll-iframe-on-mobile-ios-safari as it might help you with what you need.
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In such case, please send us the WordPress dashboard privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can have a closer look on it. Notice! Please attach a link to this forum discu…
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Hi, looks like you have enabled jquery filtering with pagination. These both features are technically incompatible so you need to decide if you want to use jquery filtering (in this case you have to display all posts on load) or pagination. Further …
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If styling in the BeBuilder and front is the same, it means that someone took action to change those styles. Nothing happens without the reason. Did you tried to backup page from Revisions? This might help you to get back to previous state. Otherwis…
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Great, happy to hear you've resolved it.