Albert
Albert
About
- Username
- Albert
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Comments
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Hi, please contact us via contact form on https://themeforest.net/user/muffingroup#contact as forum is not the right place for such requests.
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Hi, In case of any license issues, please contact us privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Please send your license code and temporary wp-admin login …
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Hi, You use a single product template. Please go to Templates in your admin panel, edit the Single product template, find the Product title element, and change the Title tag to H1. We recommend disabling Sticky for the right wrap because you do not …
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Hi, What do you mean by 'wrong main image'? We checked the product page, and the image looks fine. Please describe your problem more clearly.
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Hi, Betheme does not create /wp-content/cache folder. This may be one of your plugins or hosting tools.
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Hi, Please send us the WordPress dashboard and FTP access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Notice! Please attach a link to this forum discussion. …
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We checked your site with the default WordPress theme Twenty Twenty-Three. The links don't work in Caption, as we mentioned: https://pasteboard.co/CiqgeD7EVrYU.png Additionally, you haven't updated your site for nearly a month: https://pasteboard.c…
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Hi, Please go to Theme Options > Blog & Portfolio > Featured images and adjust image sizes. After making changes in that page, go to BeTheme > Tools and use Regenerate thumbnails.
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I'm glad I could help
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Hi, I'm sorry, but we do not offer technical support for external plugins. Don't hesitate to contact the plugin's author, as they are responsible for its technical support. Of course, if the plugin author reports any conflict with our theme due to a…
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Please check Slider Revolution online tutorial: https://www.sliderrevolution.com/faq/how-to-change-the-timing-of-slides/
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Hi, Please ensure that both fields are filled out for the product you've assigned the template. In the template preview, these details might be invisible, as in this case, the data of the first product is used, which might not have them. Please assi…
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Hi, Both sections use the same grid width. However, for the blue one, the background color is set for the section, and in the green and orange, it is set for wraps. https://pasteboard.co/lU24EN5oiWdv.png Sections always have full width, while wr…
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Hi, In case of any license issues, please contact us privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Please send your license code and temporary wp-admin login …
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Hi, Please share a link to your site so that we can check this. You can do it privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Notice! Please attach a link to t…
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Hi, please send us the WordPress dashboard access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason.
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This is normal behavior because the browser loads the HTML with content and then the CSS, responsible for appearance. This cannot be eliminated but can be limited in 3 ways: 1. Go to the Performance tab in Theme Options and click 'Apply recommended…
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You do not use a recent theme version. In older versions, the tab was called Shop Archive. Click the 'add new' button and create your template.
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Hi, Please check the Header instead of the Subheader tab, and there will be an option to set the Height
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I will reply your email
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Filtering can be placed as a sidebar widget only. Please add the selected device to Plugin | WooCommerce. To create a custom shop page with filtering, please go to Templates > WooCommerce > Shop and create a Shop page template. You can use the…
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You're welcome
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You're welcome
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Sorry, my mistake. I'm glad you found it.
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Yes, we will
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Thanks, we will reply your email
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Hi, Please describe your problem more clearly. Do you use WordPress updates to update Betheme or manually upload the theme zip package?
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We checked your site. You use the default WordPress blocks editor. WordPress does not allow links in caption fields; it converts them to special characters. This is not theme related issue. We recommend using BeBuilder to create your content. In Be…
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The value is below the limit but still quite high and shouldn't have an impact. Please try opening Theme Options from the BeBuilder level and save them again. In this case, it would be best if you could place a copy of your site on the server using …
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Please add } after the highlighted code or remove it completely