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Albert

Albert

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Albert
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  • Hi Jorge, we do not store such old versions of Betheme as they simply won't work with current version of WP or latest PHP required versions. If you faced an issue with saving content, please send us login details to your wp admin privately thru the …
  • Hi, Marketing2 demo uses header builder so if you want to edit header that comes with demo, you need to do this with header builder. Of course, you can use built-in options for header located under Theme Options but I encourage you to try the BeBuil…
  • Our support team have replied on all your messages this morning with further details. So if you have any further questions regarding this topic, please continue conversation in emails.
  • https://forum.muffingroup.com/betheme/discussion/comment/236632#Comment_236632 @JoFlavour1987 Auto updates are no longer supported by WP. You can update theme the same way as you're updating any other theme of plugin.
  • https://forum.muffingroup.com/betheme/discussion/comment/236532#Comment_236532 @NineNetworkINC Please check this video where we explained the most common reasons of such unexpected issues. It's usually due to browser cache or cache plugins.
    in BeBuilder Comment by Albert May 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/236117#Comment_236117 @wmsas You don't need such tool as blocks converts to the BeBuilder automatically :) Whatever you do in one tool, it is already in the other. According to your question a…
  • https://forum.muffingroup.com/betheme/discussion/comment/236326#Comment_236326 @UMDigitalMarketing The error "The package could not be installed. The package contains no files." means that you have not deregistered the website before movin…
  • https://forum.muffingroup.com/betheme/discussion/comment/236254#Comment_236254 @glondesign Not really sure what you ask for. Do you want us (devs) to clear cache after theme update?
  • @Phil This was a ghost :) It has been already sorted out on https://forum.muffingroup.com/betheme/discussion/69321/do-not-upgrade-to-27-0-x-betheme-blocks-gone-no-longer-able-to-edit-anything#latest
  • https://forum.muffingroup.com/betheme/discussion/comment/236172#Comment_236172 @stephpixels In 99.9% of cases, this ghost is called cache ;) That's why, whenever you face weird looking issue, it's always so important to: Disable all 3rd party plugi…
  • https://forum.muffingroup.com/betheme/discussion/comment/236164#Comment_236164 @stephpixels I have sent you several videos yesterday showing you that the issue you've faced has nothing to with the theme itself. The problem is on your end and like ex…
  • @TayloeMarketing If the same happening to you, we're going to explain what was the problem for @empireatm as this had nothing to with the theme, nor update to version 27. On FTP, in main folder, he created folder "luma-resources" that had …
  • https://forum.muffingroup.com/betheme/discussion/comment/236140#Comment_236140 Please follow these 3 steps and this should help you: Disable 3rd party plugins. Disable cache. Make sure you have most recent version 27.0.2 of Betheme installed.
    in BeBuilder Comment by Albert May 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/236086#Comment_236086 @LizaOrlova Please send us message via contact form on https://bit.ly/3uFeP0q and we will gladly assist you. We are pretty sure this has nothing to with the update becaus…
  • This has been fixed already a while ago.
    in BeBuilder Comment by Albert March 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/228634#Comment_228634 Yes, it is if you need it.
  • @markmiglionico Please drop us a message through the form on the right hand side at https://themeforest.net/user/muffingroup#contact and we'll gladly assist you.
  • Hey @markmiglionico, please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach access to the wp dashboard of si…
  • https://forum.muffingroup.com/betheme/discussion/comment/216230#Comment_216230 @frodizo Please drop us message through the form on https://themeforest.net/user/muffingroup#contact with login details and we'll gladly assist you. https://forum.muffing…
    in BeBuilder Comment by Albert June 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/213203#Comment_213203 @wmsnc That's a good idea, thank you for your feedback. We will add this into one of the future updates.
    in BeBuilder Comment by Albert April 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/212217#Comment_212217 @scse Please drop us a message about this through the form on the right side at https://themeforest.net/user/muffingroup#contact https://forum.muffingroup.com/betheme/di…
    in BeBuilder Comment by Albert March 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/211371#Comment_211371 Thank you for the suggestion, we will consider this in future updates for sure.
    in BeBuilder Comment by Albert March 2022
  • IMPORTANT!!! Just wanted to let you know that the support for the RankMath has been added for Betheme with version 25.1.7 released on 21st of December 2021. One of our customers asked us update it as this topic was confusing for him.
  • IMPORTANT!!! Just wanted to let you know that the support for the RankMath has been added for Betheme with version 25.1.7 released on 21st of December 2021. One of our customers asked us update it as this topic was confusing for him.
  • https://forum.muffingroup.com/betheme/discussion/comment/210899#Comment_210899 All necessary information about Deprecated options, you will find in the following article https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Reg…
  • https://forum.muffingroup.com/betheme/discussion/comment/209009#Comment_209009 Can you send us further details about that through the contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact ? It would be great…
  • Hey, please switch from Default to Sticky while editing header and you will find there an option to disable sticky header. https://forum.muffingroup.com/betheme/uploads/900/BK2C9K2OKIXF.png
  • I have already checked this option on few different pre-built websites with side menu and all works fine. What I recommend is, please go to Site Settings > Layout and set #Wrapper for Stretched Section Fit To option. https://forum.muffingroup.com…
  • Yes, indeed. This is an alternative so Google Fonts may load locally from the same server as website and not from Google. Font Awesome loads locally always so there is no such option.
  • Hey, if each file contains specific style of the font, then yes, you have to upload 8 different files. However, if it contains all styles in one file, then uploading one file would be enough.