Avatar

Albert

Albert

About

Username
Albert
Joined
Visits
10,824
Last Active
Roles
Administrator

Comments

  • Hi, 1. Icons does not work because of CORS library which hasn’t been installed on your server what you can see on https://prnt.sc/uwks9a More details about the CORS you can read on http://enable-cors.org/server.html but we recommend to contact with…
    in Icons Comment by Albert October 2020
  • Hi, unfortunately, your site does not load. It keeps loading and doesn't want to load. Hope this is temp issue but we recommend you to check this with your hosting provider or admin.
  • Ok. Because you faced with such a weird issue, which we believe has nothing to with the Betheme itself, we recommend to do the following: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version …
  • Hi, you have to edit Article Box item using pencil in the right corner of the item to add the content.
  • Hi, did you tried Content | Display Order option located in Betheme > Theme Options > Global > Advanced section?
  • Hi, sure, as long as it is directly related to Betheme, we will be able to help you of course. Please provide link to page where Google ads stopped working due to the theme.
  • @futaleufupc Yes, in some cases it is much better solution. Google do not like if you are trying to hide too many items/elements on page with display: none thus sometimes, using invisible file is much better solution.
  • Please send me private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so i can have a closer look into the backend of you WordPress dashboard. Please do not forget to attach the link to…
  • Hi, please send us link to page where it does not work so we may have a closer look on it first.
  • Yes, it is due to the fact that your version of Betheme is so old that we didn't have that functionality back then. So please update the Betheme to its most recent version just like my college @Pablo suggested.
  • Hi, as you can see, deprecated function is not related with the theme but with the WordPress itself. In this case, you have to look for a solution out of the theme. According to Muffin Builder, it comes with the theme so you need to update Betheme.
  • Hi, yes, this is true. Tablets used vertically are treated like a desktop version and this is the proper behave of course. If you want to modify layout to your own, specific needs, you need to use custom css declarations with @media rules.
  • @Sir_Doyle I am afraid that @Pablo [Support Team] already gave you the only solution that may work the way you want on both, mobile and desktop. And this not a "bug" as you may think. The content is being read from left to right always, ro…
  • Hi, since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. However, if you already imported pre-built website and don’t have slider, means you di…
  • In such case, please follow the steps below then: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly. 2. Remove a…
  • It seems like the color of menu toggle for sub-menus is the same as background and that is why you do not see it. Just look at https://prnt.sc/usai53 In this case, or you have to change this color in Theme Options or use the following custom css dec…
  • Great, happy to see you've sorted it out.
  • Hi, since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code. For more details about the update of plugin…
  • Hi, you can translate them in Betheme > Theme Options > Translate section.
  • Hi, to move the sidebar above content on mobile, you need to use small JS script. For more details, please visit https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-content-on-mobile/
  • Hi, all icons included into theme, you can find on https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons but if there is no icon you are looking for, we are afraid you need to use image instead. We are currently working very hard on c…
    in Icons Comment by Albert September 2020
  • @gbhutto Please bsend us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for th…
  • Hi, whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses. For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-registe…
  • @windyfightgear For this effect is responsible Image Frame option located in Betheme > Theme Options > Global > General section.
  • Hi, this could be done in Betheme > Theme Options > Colors > Forms section.
  • Hi, after media size change, you need to use Force Regenerate Thumbnails plugin to change old sizes to a new one.
  • Hi, this is section post header that comes by default with single post. To get it rid off from mobile, please use the following custom css: @media only screen and (max-width: 767px) {    .single-post .section-post-header {         display: none;    …
  • Hi, we are sorry but we do not have such feature included.
  • Hi, to change already existing Slider Revolution that came with demo import, please go to page editing, and under Page Options, you will find a drop-down select with list of all sliders.
  • Would be great if you will send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on what you did and how. Please do not forget to let…