Albert
Albert
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- Username
- Albert
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Comments
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Hi, please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
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Hi Mitchell, does new slider save in the back-end in Page Options? If it does but does not display in front-end, make sure you do not have any cache stuff set.
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Hi @gowestgroup, please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem might be related with those limits but to be sure which one is the re…
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Hi, the error "The package could not be installed. The package contains no files." means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not poss…
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Hi, please send us link to page where you got this problem so we may have a closer look on it first.
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Please send us link to page where you set it up according to our suggestion and it does not work so we may have a closer look on it.
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Thanks. To make the corner rounded for those portfolio items, please use the following custom css: .portfolio_group.masonry-hover .portfolio-item .masonry-hover-wrapper { border-radius: 20px; }
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Hi, please wrap the title in span tag with appropriate style, like: <span style="color: #000 !important;">TITLE GOES HERE</span>
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Hi, 1. Icons does not work because of CORS library which hasn’t been installed on your server what you can see on https://prnt.sc/uwks9a More details about the CORS you can read on http://enable-cors.org/server.html but we recommend to contact with…
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Hi, unfortunately, your site does not load. It keeps loading and doesn't want to load. Hope this is temp issue but we recommend you to check this with your hosting provider or admin.
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Ok. Because you faced with such a weird issue, which we believe has nothing to with the Betheme itself, we recommend to do the following: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version …
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Hi, you have to edit Article Box item using pencil in the right corner of the item to add the content.
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Hi, did you tried Content | Display Order option located in Betheme > Theme Options > Global > Advanced section?
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Hi, sure, as long as it is directly related to Betheme, we will be able to help you of course. Please provide link to page where Google ads stopped working due to the theme.
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@futaleufupc Yes, in some cases it is much better solution. Google do not like if you are trying to hide too many items/elements on page with display: none thus sometimes, using invisible file is much better solution.
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Please send me private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so i can have a closer look into the backend of you WordPress dashboard. Please do not forget to attach the link to…
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Hi, please send us link to page where it does not work so we may have a closer look on it first.
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Yes, it is due to the fact that your version of Betheme is so old that we didn't have that functionality back then. So please update the Betheme to its most recent version just like my college @Pablo suggested.
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Hi, as you can see, deprecated function is not related with the theme but with the WordPress itself. In this case, you have to look for a solution out of the theme. According to Muffin Builder, it comes with the theme so you need to update Betheme.
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Hi, yes, this is true. Tablets used vertically are treated like a desktop version and this is the proper behave of course. If you want to modify layout to your own, specific needs, you need to use custom css declarations with @media rules.
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@Sir_Doyle I am afraid that @Pablo [Support Team] already gave you the only solution that may work the way you want on both, mobile and desktop. And this not a "bug" as you may think. The content is being read from left to right always, ro…
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Hi, since BeTheme version 20, all sliders comes with pre-built websites what means that you can easily import them from BeTheme > Pre-built websites section. However, if you already imported pre-built website and don’t have slider, means you di…
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In such case, please follow the steps below then: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version thru FTP as well. Please make sure that all the files were copied correctly. 2. Remove a…
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It seems like the color of menu toggle for sub-menus is the same as background and that is why you do not see it. Just look at https://prnt.sc/usai53 In this case, or you have to change this color in Theme Options or use the following custom css dec…
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Great, happy to see you've sorted it out.
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Hi, since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code. For more details about the update of plugin…
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Hi, you can translate them in Betheme > Theme Options > Translate section.
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Hi, to move the sidebar above content on mobile, you need to use small JS script. For more details, please visit https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-content-on-mobile/
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Hi, all icons included into theme, you can find on https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons but if there is no icon you are looking for, we are afraid you need to use image instead. We are currently working very hard on c…
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@gbhutto Please bsend us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for th…