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Albert

Albert

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Albert
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  • Did you watched my tutorial regarding cart builder? If not, I recommend to do so https://www.youtube.com/watch?v=d9xtPequqvw because so far you've created template for cart when products are in the cart and not when it's empty. https://forum.muffing…
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
  • I have just spoken who is responsible for emails and been told that you sent message with no further details. As I told you above and bold part of the message saying about not to forget to attach link to the discussion, you didn't done that. My coll…
  • Hi, you can use same license for unlimited number of staging websites of course. Further details you will find in Support Center https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/
  • Your submenu actually opens on hover and not click so I can't check anything.
  • Did you tried to contact WPML support then? Because if you still have a problem, there might something wrong on plugin's side.
  • Please send the access details I've asked for above because without them I have no idea what are we talking about. The problem you've faced with might be related with everything: 3rd party plugins, cache, server issues, etc... so without access it's…
  • Hi, this have been explained in the following topic https://forum.muffingroup.com/betheme/discussion/72632/wpml-content-in-bebuilder-not-showing-up-for-translation Further details you will find on WPML's site https://wpml.org/documentation/theme-com…
  • I will repeat what I told you above in other words maybe. So, you didn't met same problem on https://www.sailinglcd.com/about-us due to different usage of 3rd party plugin you use for building content. I will attach the screenshots below to prove wh…
  • Hi, there is an option under Theme Options > Blog & Portfolio > Portfolio that let you disable Featured Image on single portfolio pages. https://forum.muffingroup.com/betheme/uploads/771/2DJIWFR0LCTN.png
  • Hi, as you didn't attached link to website, I can only guess. Such things usually happens due to 3rd party plugins. Did you tried to disable them ALL to check if issue occurs? If nothing changes, please disable ANY caches (wp plugin, on server side,…
  • Hi, I strongly recommend to use Developer mode for the BeBuilder. Further details regarding this mode you will find in the following tutorial https://www.youtube.com/watch?v=bap9lt2prYU&t=41s With Developer mode you can do what you actually look…
  • Hi Frank, the menu you've shown above on the photo is possible in default Creative header style. In header built with Header Builder it's not possible unfortunately.
  • Hi, it depends. Fonts can be styled under Theme Options > Fonts but these settings can be overwritten from the Bebuilder level as individual settings in the Bebuilder are more important.
    in Line height Comment by Albert February 7
  • Looks like you forgot to mention that you're using extra plugins on site where tabs doesn't work correctly. The plugin I marked below on the screenshot is the reason of your problems. https://forum.muffingroup.com/betheme/uploads/230/VXHCDC6CKDFB.png
    in Site Issues Comment by Albert February 7
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into theme. It's because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugins a…
    in Licence Comment by Albert February 7
  • Hi, can you explain what's this? https://forum.muffingroup.com/betheme/uploads/725/L7V9U2IV3PPY.png
  • What is the problem you still have? Because from what I can see image is now within the wrapper width. https://forum.muffingroup.com/betheme/uploads/735/GCVJQYHIQB87.png
  • Mobile devices (smaller screens) always inherit settings from larger ones. Therefore, if you set custom styling for desktop, mobile devices inherits these styles. In such case, you have to set custom styles for smaller screens.
  • Hi, all you have to do is de-register before migration and later register it on the live domain. That's it.
  • Which page comes in result that doesn't contain word you're looking for? Any link to such page that's on the search list?
  • Hi, Featured Image can be set from wp editor level only. But thanks for suggestion, we will consider it in future updates of course.
  • Hi, you can switch to default wp theme and you will realize that it has nothing to with the theme. I would look for a problem in 3rd party plugins or on server side.
  • Hi, footer logo on https://themes.muffingroup.com/be/builder2/ is located under Appearance > Widgets. It's pretty old prebuilt website built in 2018 when footers were based on widgets. https://forum.muffingroup.com/betheme/uploads/641/94ER7ADULF5…
    in Footer logo Comment by Albert February 7
  • Thanks. Can you explain, what exactly doesn't work correctly on mobile? From what I can see, mobile menu works fine. https://forum.muffingroup.com/betheme/uploads/264/5H3CBYGQI508.png
  • I'm coming back with further details regarding the problem you've faced with as all is clear now. So, you had own cart template built with the Bebuilder, but at the same time you used blocks for cart page. However, if you want to use custom built te…
  • Hi, built-in search functionality goes through post_title, post_content and Bebuilder. It works that way according to customers requests and we can't limit now search functionality to database columns you like unfortunately. If you want to limit sea…