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Barney68

Barney68

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Barney68
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  • Hi Pablo, The Wordfence team have kindly helped me identify a line of code in our primary site that looks like it might have also been affecting this site and was affecting certain functions. Not sure why that would be, however the upshot is that af…
    in Error when Updating BeTheme Comment by Barney68 October 2018
  • Hi Pablo, This is the response from our hosting provider: Lee G.Support - 04-10-2018 14:21Hi, From a hosting point of view, we have found the below I have checked Apache error logs which has returned the below errors, indicating something is wrong…
    in Error when Updating BeTheme Comment by Barney68 October 2018
  • Hmmm, that's really weird, because I'm not having this problem with any other plugins or themes. In fact, we use the Salient theme for our main site and there aren't any problems. While you say it's a "hosting provider problem", that's sli…
    in Error when Updating BeTheme Comment by Barney68 September 2018
  • Hi Pablo, I've sent through a support request with the information you asked above. Regards,Quaetapo
    in Error when Updating BeTheme Comment by Barney68 September 2018
  • Hi Pablo,  Thanks for getting back to me. I'll progress this next week when I'm back in the office. Regards,Quaetapo
    in Error when Updating BeTheme Comment by Barney68 September 2018
  • Hi Pablo, They're looking into it further, but as the hosting team advise that the CURL library is already installed. They would like to know what the curl command being run is. Thanks,Quaetapo
    in Error when Updating BeTheme Comment by Barney68 September 2018
  • Hi Pablo, I looked to change the PHP version, but I'm still experiencing the same problem. Is there a means to update it manually? Thanks,Quaetapo
    in Error when Updating BeTheme Comment by Barney68 September 2018
  • Hi Pablo, I've spoken to the hosting provider and they can't isolate the issue. It seems to be when trying to update from your servers, as other updates occur fine. The hosting provider did suggest checking if you are compatible with PHP 7.2? It may…
    in Error when Updating BeTheme Comment by Barney68 September 2018
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