Bryan
Bryan
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- Username
- Bryan
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Comments
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hello,you are using a plugin called "caldera form" which we do not support.Please use contact form 7 with betheme, it works fine.thanks
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Hey,could you try to deregister this license key from your wordpress betheme dashboard and then register it again.Try to install layer slider 2-3 times if you cannot do it after you register again.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,those might be recent code changes for the theme, that impact the child theme.Please switch to the parent theme and see if this issue persists.thanks
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Hello,please provide us with a link to your wesbite so we can inspect what this is.thanks
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Hello,maybe you did not set the main blog page correctly. Please do that in settings>reading.There always has to be a posts page set.thanks
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Please disable it on monday @2pm your time. We should then be able to check it in a 2-4hour window.Let us know here that you eabled it.thanks
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Hello,we do have an option in the theme options>blog area where you can disable the date. But this works only for our Muffin Builder items. We do not have an option to disable the date on other plugins like WPBakery.thanks
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Hello,you have made some changes, the tabs are on the left. Also the page looks completly different. Could you explain again what you need?thanks
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Hello,those images were prepraed in software, like Photoshop or Gimp before using them on this pre-built website. Dont know what do you mean with the rounded header.thanks
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You should then contact a web developer for assistance. We do not know where the error happens exactly, you cannot see that from code. What you can do, is this: Go thru the code you inserted into the page and look for unclosed brackets or parenthese…
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Hello,from what i can see the website in only registered on www.esimcuidadores.comPlease go there and make sure you deregistered.You can use this website to check your licenses:http://api.muffingroup.com/licenses/thanks
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Hey,can you please check in betheme>system status tab how much input_vars you have?If there are a 1000, you have to increase it.thanks
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Hello,please check in theme options>sidebars if you didnt force another sidebar style or sidebar for pages.This overrides the page options.thanks
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Please try to update the theme 2-3 times. This sometimes happens just after you register again.thanks
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Hey Mike,we were able to update the theme. You most likely moved the theme without deregistering it first.In that case we always suggest deregistering and registering the theme again.thanks
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I have found a pre-built website with the offer slider thumb.https://themes.muffingroup.com/be/cosmetics2/ The thumbnails are on bottom, not on the left, but this can easily be changed in the item options, screen: http://prntscr.com/n5tlf3 More info…
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What do you mean by "good example for investigation and understanding"We do not understand.thanks
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We tested in on our servers and it works fine. If this does not work for you, we suggest disabling all of your plugins. In most of the cases, one of the plugins is causing a malfunction of the share option. thanks
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Hey,sorry but overlays like those you describe are not possible in the theme.We are using images that are prepared and work with the font colors.The only sollution here is to use software to dim them.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Sir, those are the rules for the bundled themes. Those are perfectly working bundled versions of the premium plugins. You can only use them with this theme so we do not understand why would you need those plugins files. You can still copy the plugin…
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Hey,when you add slides in your Wordpress backend you will see that there are fileds to fill in the URL of the image and a dropdown to chose lightbox:http://prntscr.com/n50n4ncheers
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Hello,sorry but we cannot do anything about this. This is not loaded form the theme itself. This must be a script or a plugin causing this.thanks
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Hello, please go to theme options>global>logo and change the vertical padding value. Set it to 0pxthanks
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Hey,best to use 2 sections for this, in the Muffin Builder.Create a section, edit it. Then find and check options to: remove horizontal margin, full width.Then insert a wrap into this section and the portfolio item.For the instagram feed, insert a w…
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Hey,sorry but by default if you create a 404 page, it will display without a header or footer.thanks
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Hey,something must have changed. We will tak a look into this and let you know.thanks
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Hey,1. Please always deregister the theme before you move it, then everything will work fine. Please use this tool to deregister manuallyhttps://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool…