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Bryan

Bryan

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Bryan
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  • Hey,edit the blog slider item in the Muffin Builder and turn off the dots.https://prnt.sc/tyt5k4thanks
  • Hey,could you please send us a link to your website as well so we can see your lightbox?thanks
  • Hey,this is the support forum. Please follow the message and contact us using the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact thanks
  • But the documentation has a screenshot on the right side of the explanation.I will take a look at this, and maybe even make a video tutorial because you may be right that its too complicated.thanks!
  • Hey,could you please first make sure that you update Wordpress, the theme and all of your plugins?Remeber that the bundled plugins like Revolution Slider are updated from betheme>install plugins. There has been issues with the newest version of W…
  • Please attach to the email a link to this disscussion so we know where to look.Remember to provide an login and password as well to that email.thanks
  • Hey,we are sorry but we cannot do anything about that.It is a big update for wordpress so please make sure you update all of your plugins and the theme.You will have to wait for an update from the plugin authors. This is an issue between the plugin …
  • Hello,since there is a new update for WordPress which is causing a lot of issues, please read this topic: https://forum.muffingroup.com/betheme/discussion/55084/wordpress-5-5-important-update-information#latest thanks
    in Fatal Error Comment by Bryan August 2020
  • Please contact your hosting provider. He will help you with getting in, or even he will remove that revslider folder for you.thanks
  • Hey,I see that you have already added a orange background to your Call to action. Do you still need asistance?thanks
  • Hello,please first read this topic about the new WordPress update and follow all instructions there:https://forum.muffingroup.com/betheme/discussion/55084/wordpress-5-5-important-update-information#latestthanks
  • Hey,there is no option inside the theme to do this.I have tried to get as close as I can with this custom css, you ca try it: .header-magazine #Top_bar .banner_wrapper img { max-height: unset !important; } .header-magazine #Top_bar .banner_wrapp…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in SEO Builder Comment by Bryan August 2020
  • @khombex I logged in to your wordpress and edited the home page. I saved and clicked preview. In both cases I did not get any errors. Maybe its your browser cache? Also, please know that the preview button does not work with the Muffin Builder, it d…
  • Hey,sorry but we do not help with theme code modification.We cannot change this, especially when you are using the PolyLang plugin which is not supported.thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,the child theme version does not matter.Please update the parent theme to the newest version, then switch to the parent theme and check if the issue is resolved.thanks
  • @massimilianoci We do have basic SEO options only because the optimization process is very individual.There are many plugins to choose from that work great. We use W3 Total Cache plugin for our pre-built website examples online.thanks
  • I just added a lot of text to your home page, and an image at the end. Everything works fine.
  • That is very weird. Maybe this is because of the newest updates.Can you please update wordpress, then the theme and all of you plugins just to be sure?thanks
    in SEO Builder Comment by Bryan August 2020
  • Hello,we do not have any other explanation that the one on the documentation website.Please try to follow it again: To create a mega menu on your website, you have to add Custom Links to your menu. Make sure that you are in Appearance > Menus …
  • Hello,please remember that not all items will work with the anchor scroll.The smooth transition only works if its a section that you are scrolling to.Also, if you are using a custom link, it has to have a class added, that class name is: scrollthanks
    in Anchor Link Comment by Bryan August 2020
  • Hey,try this css #Top_bar .menu > li ul li a { background-color: #ffffff !important; font-family: "Baby Doll", Helvetica, Arial, sans-serif; } thanks
    in Blank Comment by Bryan August 2020
  • Hey,you will find this in theme options>custom css&js>csshttps://prnt.sc/tyehd1We had to add custom CSS in order to make it work, just swap the color code.thanks
    in Blank Comment by Bryan August 2020
  • Hey,did you disable the fonts decrease option? https://prnt.sc/tyekdsIt looks like you did because the fonts are not getting smaller. The image is smaller because it is a background image, it will fit the screen depending on which size value you ch…
  • Hello,this must be a bug with the newest version of wordpress, we will fix this asap and release an update.For now, please try to click this arrow:https://prnt.sc/tydv2tthanks
  • Hey,please edit this page, and make sure you have enable the "one-page" option in page options. You will find it below the Muffin Builder.thanks
  • Hey,you can fill only the 1st and 3rd column. Leave the middle one empty.Its not possible to change from 3 to 2 columns.thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • @innovativedeg Hey,Sorry about that, my fault. It will be not possible with the header builder. Only using the simple, creative and overlay header styles.This option got reverted due to some issues with it, and now its waiting to get fixed. I cannot…