Bryan
Bryan
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- Username
- Bryan
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Comments
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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It wants you to change things that are almost impossible to change in a wordpress theme and requires some knowledge. I would try with optimiziation plugins and cache, like W3 Total Cache plugin.We do not offer paid support for those kinds of service…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey,this is a built in option in Wordpress. Go to settings>reading and look for 'search engine visibility'thanks
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Hey!Exactly how @anden14 said, best way to change it.Thanks!
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Hello,the FAQ item does not have this function. You would have to use the TABS item in the Muffin Builder.https://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#tabsthanks
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Hello Damir,please disable all plugins and check again.thanks
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Hey,sorry but we do not support PHP changes in theme files. We only help with some minor CSS changes and general theme support.thanks
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Hey,I have passed this info to the dev team for some more insight.They have been able to partially download pieces of the website but it looks like the problem is as Pablo said in the hosting enviroment. The time limit is set to 300, but it looks …
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Cheers ;)
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Hey,I have checked and indeed disabling the instagram plugin does not change anything but when I disabled other plugins then it works normal so the issue is with an other plugin in your repository.thanks
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@Arjoni Please disable all of your plugins and check again first.thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,we do not offer asap help, we treat everybody equal here. Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be t…
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Hey,just edit the page, scroll down below the Muffin Builder and choose a slider from the dropdown in the page options. This way the slider will load in the right place.thanks
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Hey,do you mean to put a word "checkout" under the icon up top?Please send a link. thanks
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Hey,the php version is fine. I would start with updating wordpress and disabling all plugins.thanks
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@digitalence Hey!Please try to disable all of your plugins and try again. Maybe it is just a one time issue like anden14 said.thanks
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@jordicasanueva Hey,sorry but our support does not cover changing the theme files. And it will not be an easy task to do, since you have to have more than bassic knowledge of PHP.thanks
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Login to your themeforest account and you will see the contact for…
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@cdwamina Hey,please first try to disable all plugins and then try activating only the slider plugin. @luyresourcesHey,your issue is not the same. Here is an explanation: This message could mean that your license key is used on more than one domain.…
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Hello,you must have had this key registered on that temporary domain.You have to deregister it or remove the files from that domain.We cannot do anything about that since license keys are private and you should not share them to anybody.thanks
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Hey,this is the "input vars" value on your hosting which is not a high enough value and the information is not getting saved to the database.Please contact your hosting provider and increase this value to about 5000thanks
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@alanjuliet Hello,could you please switch your theme to a default one, like twentynintenn? Then try to save. It looks like the problem is related to the Gutenberg editor rather that the Muffin Builder. thanks
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Hello,sorry but I do not understand what is the issue??The screenshot is just the custom fields, which you do not have to use anyway.thanks
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Here is the code: .mhb-menu .menu { background: transparent !important; }
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Hello!Can you please make sure that:1. Your theme is up to date2. Your wordpress is up to date3. PHP version is 7.0 or higher Please also disable all of your plugins.thanks
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Hey,in the Muffin Builder you will find an item for creating image galleries ( image gallery )Please send a link to this page so we can inspect the black element.thanks
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Hello,this is your custom css that makes it look this way. After I disabled it, the menu works fine.thanks