Bryan
Bryan
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- Bryan
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Comments
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,you are right, we should be able to fix that in the next update.thanks for your help!
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Well, now I understand, but you should have the "one-page" option checked anyway, it will then scroll smoothly when it loads the page. The links are active because the URL for those 2 links points to the main page.Please first select the…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,wp-admin is not a part of the theme. You should first do this:1. Update wordpress2. Update PHP version to 7 or above3. Disable all plugins.4. Ask your hosting provider about permissions regarding the wp-admin folder and files inside it.thanks
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Hey,please check your system status in the betheme tab. You most likely have not enough "input vars" and this is why the content is not fully saved to the databaseYour hosting provider should help you with this issue.thanks
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Hey,the shop page can be only changed from theme options>blog,portolio&shop>shop and you can also use the wordpress customizer on the main shop page to change some of the options.thanks
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Hello,please first disable all of your plugins and check again.thanks
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@GeorgePersson Hey, we never got an answer from marcnim Please follow the instructions above and sent the login details so we can check.thanks
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Hey,when I disabled all plugins and created a new page:/muffin-test-page/I was able to save the WPBakery content with no problem.thanks
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You did not set the slider in the Muffin Builder. From what I can see in the code of your website, the slider is set up in the page options, below the Muffin Builder and the "plugin slider" item in your muffin builder is not set.This must …
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No sorry, there have been no changes made.thanks
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Sorry, my bad ;) The option is inside theme options>global>logo.In theme options>header you can only enable/disable the sticky header.thanks
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Hello,maybe you are copying the text with formating so it will always be left, regardless of the options.Try to paste the text with no formting or in text mode, not visual mode.thanks
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Maybe the home page has just a slider in the pre-built website you have chosen this is why I have asked you to send a link to this page.Also, the bundled plugins must be installed/updated from wordpress>betheme>install plugins.Bundled plugins …
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Sorry but this is default way of woocommerce plugin showing product images. This looks the same way on all themes and we do not change it in any way. To disable this, you need to add PHP code into your theme files.We sadly do not help with this kin…
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Hey,sorry but this is not possible. There is only one option to change, which does not show all of the pages, so it looks like : 1,2 ... 15 You will find this option in theme options>blog,portfolio&shop>general. Look for "all pages i…
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Hey,are you sure you edited the main shop page and change it in page options? The body class shows "aside-right". Please check again. If this does not help, disable all of your plugins, leave only woocommerce active and check again.thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hey,I would start with disabling all of your plugins. As you correctly assumed, this might be a JS issue which is most likely caused by a plugin.thanks
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Hey,if this error message appears then it must mean your woocommerce files are outdated in the main theme folder.What you should do, is this:1. Make a backup2. Disable all plugins3. Go to your FTP and remove theme whole theme folder, you will find i…
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Hey,could you please first try to disable all plugins, except the WPBakery plugin and refresh your browser cache?thanks
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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Hello,the featured image can be disabled in single posts page options. You need to set it for each post individually.You cannot hide the sidebar on mobiles using options. There is only a way to do that with custom css. @media (max-width:780px) { .…
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Hello,every slider is different and we cannot know which one is yours. You will have to remove the animation manually from the slider. Please read this documentation about animations and the timeline:https://www.themepunch.com/slider-revolution/laye…
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This is because you have set the padding value on both sides to 100px and it simply does not fit on a small screen: https://prnt.sc/pu7gmqWe suggest you use % for side padding values, change 100px to 5%thanks
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Hey,what do you mean how to set up which category? Do you mean the background image or something else?thanks
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Hey,please go to appaerance>widgets and check if the sidebar is not empty.Then edit your blog page and set the sidebar in page options.You also may want to look into theme options>sidebars and see if you did not disable the sidebar on single p…
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Please send a link to this page, I think it needs more css for it to be transparent.thanks