Bryan
Bryan
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- Username
- Bryan
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Comments
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Hello,your map is showing fine in the frontend:https://prnt.sc/pftowcI also checked the cordinates you pasted into the map item in google maps and it shows the same location so please check them, because they are not correct.Everything else is showi…
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Hello,please first disable all of your plugins and check again by clearing the cache of your browser.This could be also a fault of the plugin you used for moving the website. We suggest moving it with the plugin DuplicatorLets us know how it went.th…
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@mosquito65 Please then deregister this domain and register again using the same license key. After you do, try to update a couple of times, it could not work the first time. thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello,the single post intro font size is only for the single post style "intro header" which can be set in every single post options. Check screen: https://prnt.sc/pf5jhathanks
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You can try this css .vitrine .item .thumb .desconto { background-color:magenta !important; } thanks
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Hello,does it somehow not let you to install the theme or does it install correctly and the message is just for information?thanks
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Hello,we do not controll that. The menu is created and loaded by Wordpress. Have you checked in a standard wordpress theme like twentyninteen?thanks
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Hello,when you edit a gallery item, you can set the image size there.To change the size of the default WordPress gallery images, please go to settings>media. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise…
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Hello,sorry but I do not understand what do you mean by "sub side".thanks
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Hello,please first disable all of your plugins and make sure your version of BeTheme is registered in your BeTheme dashboard.thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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So there must be something either with the domain on your server because it could have other server settings or some stupid cache options or even .htaccess issues. Did you try to contact your hosting provider about that? Maybe he would shed some lig…
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Well, another theme is not going to work the same and it is not a good comparison.Have you tried deregistering and then registering with the same license key?Please do that while all of the plugins are disabled, most issues that we see come from the…
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Hey, it is not that we do not care. We just cannot replicate this issue, and no one has ever reported it in the past. If this was an issue, we would get a lot of reports. I did not mean that you disable plugins and the issue remains, I meant that on…
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Dear George,if other websites on your server are working fine then this cannot be a theme issue. Other than that, we never got a simillar issue like yours from other users. We can only susspect that this might be a database malfunction from moving t…
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I asked you to send me information about which plugin are you currently using to add google adsense and to send me the script for your google adsense in this website. I only got another wp-admin access details. Please create one message, which inlud…
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Hey Jeff,after inspecting your theme, I found that I cannot access the plugins tab at all.I suggest you disable all of your plugins and check again if this issue appears when the plugins are deactivated.thanks
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Hey,sorry but there is no way of putting code into the header. You would have to modify the theme files to change it and we do not support such changes.thanks
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Hellothe white space is created because of your custom CSS that comes from the child theme:https://prnt.sc/pc2xzgthanks
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Well, the CSS I have sent you will do that, please remove the old css and replace it with this one.thanks
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All of the options for the contact form you need can be found in theme options>colors>footer.There you will se the lines, transparency and colors.Make sure your theme version is the newest.thanks
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If you did not change anythng in the theme files then nothing will break. If you did, better make a backup.The update of the theme can be done from wordpress dashboard>updates, like other themes.thanks
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Hello,there is no such thing as a footer page in wordpress. You can add widgets to the footer from appaerance>widgets. The footer settings are in theme options>footer. thanks
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Hello,I see this: https://prnt.sc/pc2w1x you most likely made a misstake in the code because the shortcode is cut off. Go to your backend and check that please.thanks
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Hello,you have most likely enabled an out animation for the image and it dissapears. This can be very hard to get along with, especially the lates version of the slider. I suggest you remove that slider and install it again, then change it once more…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello,there is no option to do that. You would have to customize it manually in theme files.thanks
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Hello,there is no option in theme option to change the color for just the sidebar. The colors are taken from the main content colors.thanks
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Hello,what do you mean by "auto filling". You cannot leave those fields blank if this is what you mean.thanks