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Bryan

Bryan

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Bryan
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  • Hello,I do not see any widgets in your footer. To what are you reffering?thanks
  • Hello,we do not change or modify any of the elements in the Wordpress editor. Please disable all of your plugins and check again, it should be one of them. Are you using an admin accound? thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • @yvoncey1 Hey,you should just click outside the popup to close it. If it still does not close, please try to disable all other plugins, maybe one of them is causing this issue.thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hey,the text is not resisable, you can only change the header menu font sizes in theme options>fonts along with the content font for slogan texts.thanks
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach the license key. Thanks
  • Hello,when I removed your custom CSS from theme options>custom css&js>css on your website the dropdown shows fine so there is an issue somwhere in your custom CSS.thanks
  • Hello,where did you paste the script? Are you using a plugin? Please send some links to those pages so we can inspect. Maybe there is an option in the plugin you are using that allows you to set it up on custom post types like posts or portfolios.th…
  • Hey,please check your system status tab in wordpress>betheme.Your hosting is probably not suited well enough for this much content and you need to increase the "max input vars" value which is most likely set to 1000 now. Change it to 50…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
  • Hey,the side slider menu width can be changed in theme options>responsive>header.thanks
  • Hey,there is no such option in the theme. You can only see the menu in the action bar.You can always use our Header Builder plugin to add custom icons in the menu and link them to your social platforms. You will find the plugin in wordpress>bethe…
  • No, the content that is hidden will only be a record in the database to which the bots do not have access. Only plugins like Yoast do.thanks
  • Hello,please read this topic:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
  • Hey,there is no such option but you can always hide the section on desktop and show another section on mobile that will replace it with a normal background. The section visibility option can be found by editing the section in the Muffin Builder.than…
  • Hello,our slider has this value of images set up: 1630px x 860px.If you would want to change the image size generated by the slider, you would have to modify the theme files and change PHP code for the featured image sizing.thanks
  • Hey,sorry but there is no option to set different colors for the menu items. You can only have one color.thanks
  • Hey,in both cases I do not see any space created. Maybe it is something sitting in your browser cache?I checked on chrome and firefox.thanks
  • The red background on the right side is the effect of you setting up the option "highlight right", remove the option from the section options. See screenshot: https://prnt.sc/pa94wxcheers
  • Hey,we checked but this is all related to the Polylang plugin which is not supported by us.We only support the WPML plugin and it works fine then.thanks
  • Hey,I just logged in, copied the license key you have sent and activated the theme with no issues.https://prnt.sc/pa8i2ncheers
  • Hello,after disabling all of your plugins and leaving only WPBakery and RS active the visual field is there. So you have to check again which of your plugins causes this issue. https://prnt.sc/pa8ft0thanks
  • Hello,this is because you did not insert a divider between those wraps.Just add a divider ( button next to "add wrap" ) and insert it between those 2 rows of wraps.thanks
  • Hello,the gray stripe is a column with a placeholer which you must have set up a grey background.The red background on the right side is the effect of you setting up the option "highlight right", remove the option from the section options.…
  • Hello,sorry but I do not understand what do you want to achieve. Please explain in greater detail, add screenshots or links to websites with the same effect.thanks
  • Hello,all of the shop images ( woocommerce) are set up in the Wordpress Customizer.Here is an article that has more information about how to do it: https://iconicwp.com/blog/manage-woocommerce-product-image-sizes-3-3/thanks
  • Hello,I see that you are using normal pages, not a portfolio or blog for this. In this case you have to set up the single event pages parent to a page named "upcoming shows", see: https://prnt.sc/pa7mvyhttps://prnt.sc/pa7nrethanks
  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. This is a hosting issue. thanks
  • Hello,do you want it transparent?If so, go to theme options>global>general and find the option to have header and top bar with menu transparent.It is also a good idea to go to theme options>header&subheader>header and set the header …