Bryan
Bryan
About
- Username
- Bryan
- Joined
- Visits
- 2,506
- Last Active
- Roles
- Moderator
Comments
-
Hello,please first unzip the package onto your PC and then install the betheme.zip file as the theme in wordpress.cheers
-
Hey,please go to your wordpress>betheme>dashboard and check your system status.This issue is caused by "input_vars" value. Yours is probably set to 1000 and BeTheme needs about 5000 to work properly. Your hostign provider will hel…
-
Hello,please make sure you are using the parent theme and that your PHP version is 7.0 or greater.thanks
-
Hi,we tried to login again to check but it seems that you must have changed the login and password.Please send us the login credentials via the contact form again.thanks
-
Hey, 1. The submenus are a basic wordpress option, the theme has not much to do with this, we just make it look better. You can create submenus in appaerance>menus. Just drag the page "blocks" below other blocks. You will find many tuto…
-
Hello,sorry but this has to be something with your configuration of xamp.We use it on xamp on a daily basis and many other users across the world as well. If this was an isse caused by the theme, would have known about it. thanks
-
Hey,you can use this css body { padding-top:0px !important; } thanks
-
Hello,if you removed the domain, without deregistering it prior, please use this tool:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest If the website is still on a server, you wi…
-
Hey,when using an intro header style in blog or portfolio, you need to make the background image size cover. Here is where you need to change it: http://prntscr.com/nbd1fjIt is in the post page options.thanks
-
Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. Item Policy says: Item support does not include se…
-
Sorry but you would have to use javascript to redirect this whatsapp call. This is because the field thakes only 1 value, that is the phone number and this will not work with the whatsapp script. The icon has changed but you would have to contact a …
-
Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
-
Hey,can you please check your system status tab in the betheme dashboard?What about the time limit on your server? Also, disable all plugins while installing new ones.thanks
-
You most likely mean the subheader image. Please check in theme options>header&subheader>subheader.thanks
-
Please try going to appaerance>widgets and edit this widget. Then remove the title, leave the field blank.thanks
-
This is because the transparent option for the background is active.You will find this option in theme options>global>generalhttp://prntscr.com/nbcs7a cheers
-
You will not loose any data because it is all held in the database. You can remove the theme folder from your FTP and install a new one from your wordpress dashboard.This is ofcourse for a standard instllation, if you made any changes to the theme, …
-
Hello Dan,this might be because the header and footer and not loading in the frontend. Ofcourse the header and footer still exist and the script should load.Have you tried pasting the code in hooks?theme options>global>hooksThere could be also…
-
You can see when there is an update available in the BeTheme dashboard.There is a button below the logo that redirects you to the update panel.http://prntscr.com/nbd3k8thanks
-
Please send a request via the contact form. The contact form is located on the right side at http://themeforest.net/user/muffingroup#contact Just write that you need the bundled plugins and that this topic was covered on this forum. Notice! Please a…
-
The highest level hosting does not explain why these errors occure. The problem is caused only by the hosting and is not theme related.Please ask them to check the errors logs and point to where the issue begins, and how to fix it. The higher level …
-
Hello,we checked everything that might be wrong with the theme, but this errors shows us anyway. This has to mean, that this is hosting only related. CURL is enabled but that might be not enough. It also depends on the configuration of it. Please c…
-
Maybe you are sending the wp-admin login and password. You do have another form of protection as well, please check that:http://prntscr.com/n9iuggthanks
-
Hello,sorry but the login and password does not work, please check the details and send them again.thanks
-
Hey Kime,it was one of your plugins that caused this problem. We think it might have been the defender plugin. The update went thru succesfully when we disabled the plugins.thanks
-
Do you mean that blog posts are no longer displayed?Did you want to have your posts visible on the home page?cheers
-
Hello,only on mobile would require custom css. Please send us a link to your website and we will provide you with such code.thanks
-
Hello,it all depends on the pre-built website. This is why we provide a list on demnad, where you can check each image and see if it is under commercial license or you have to purchase it. Most of them are free, but some could be also expired or the…
-
Hello,sorry but we do not have such an option present in this script.thanks
-
Hey,we do not have an option to change the size of the sticky header or sticky logo. You can always go to theme options>header&subheadeR>header and change the header style to "fixed"Then you will have the same header height as on…