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Bryan

Bryan

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Bryan
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  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hey, sorry but the username and password does not match, please send it again. Also, change the wordpress language to english so we can navigate freely.thanks
  • For searching there is a special option, in theme options>header&subheader>extras that allows you to search only the shop products. The issue you are reffering to - at least this is what I think is the problem - is that the search results …
  • Hello,this is not correct. You cannot paste anything in the link field other than an URL.There will be no possibility to simply add a button with a popup with the theme options.This is dooable, but we do not support custom code.thanks
  • Hello,please disable all of your plugins and leave only the necessary ones to permorm the installation.thanks
  • @giuvolpi Sorry but this has been not changed.thanks
  • Hello,the child theme is only for when you want to edit the theme files directly and not have them reverted to the original form when you update the theme. The multisite is a very specific wordpress type of creating multiple copies of the website.It…
  • Hey,the style of the timeline is depenedent on the main style of the whole theme.Go to theme options>global>general and change the style from classic to simple.thanks
    in Timeline Comment by Bryan June 2020
  • Hey,are you using the hover color item on the mainpage or on a subage? I cannot see it. Evertyhing on the home page is round:)thanks
  • Hey,please send a link to this page so we can inspect.thanks
  • Hey,sorry but we cannot help with code changes, especially in PHP.If your theme was modified you should contact the developer.Please make sure the changed were made using a child theme.thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,we are not quite sure. If there is no option in the item then probably not.But you can use the MuffinBuilder testimonial slider, it has an option for single and multiple testimonials to be swiped.thanks
  • Hello,we did not test your plugin with our theme.If the plugin is compatible then I see no issue. There could be problems with one thing. The bundled plugins should be updated from wordpress>betheme>install plugins and your plugin will probabl…
  • So you want the full navigation bar (as you selected in red) to change color once you click on a menu item? Or do you want the menu item to have a different background?Please send a link to your page as well.thanks
  • Yes, no sound is good for autoplay.The video background is only available for the section item in the MuffinBuilder so it will stretch 100% od the browser width.You can try inserting a Revolution Slider into the content with a background video.thanks
  • Hey,try this custom css ul.clients.clients_tiles li .client_wrapper:hover::before { height: 0 !Important; } thanks
  • Hello,please insert the link with https:// or http://thanks
  • Hey,what if you do not choose a font type in the Elementor plugin at all?When we build pre-built websites, we set all of the font types and families in theme options.We will take a look into that, let us know would it change if you set it in theme o…
  • Hey,sorry about that but we do not have any more information here. We are only a theme support forum and we do not help with such complicated issues, especially when it comes to third party plugins. We would suggest you first disable all possible pl…
  • We see that you have JS errors in your console. Please first disable all plugins and then check again. Please also clear your browser cache in the process.thanks
  • Hey,1. Could you make a screenshot so we can see the server settings again - we want to check if this was fixed indeed.2. Please disable all of your plugins and try to change something on your website then.thanks
  • Hey,yes you can. Use the "layouts" custom post type in your wordpress admin.https://prnt.sc/sxre8zWhen you create a layout, you have to set it up on the page your want. To do that, edit the page and go to the page options to find a dropdow…
  • Hey,you cannot clone a single section yet, we are currently working on it.You can only export the whole page and then import it on another. There is an additional step of clearing up all the unwanted section but it works fine. The import/export tool…
  • This little css did all of the problems. It has a small transparent bg with little opacity that changes it.mcb-sidebar::before { background: rgba(0,0,0,0) !Important; } Try using this css. thanks
  • Hello,this is because you did not install and activate the RS plugin while importing the pre-built website.Do you have a slider present in the plugin?If you do, edit the page using the normal wordpress edit option (not elementor) and scrol down to p…
  • @go-mingo We are providing the themes in the Muffin Builder all the time, you have over 550 websites built on MB to choose from. The elementor pre-built websites are treated as an addition, not a replacement.thanks
  • Hello,if you want to remove a website, please first deregister it in your dashboard.Removing it wont deregister it.Please read this topic to fix your issue:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-licens…
  • Hey,sorry but 1240px is the maximum ammount that can be set in the options.thanks
  • Hey,please try to re-install wordpress in your updates tab.Also, try to deregister and register your theme in the dasboard.You can save the theme options as well just to be sure it is not the database. Is your account an admin account?thanks