Bryan
Bryan
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- Bryan
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hey,https://prnt.sc/ubzhpt This is happening because most likely you have set a fixed max width for those images, 307px.Please edit each image and check the width window. It should be blank.thanks
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Hey,which images exactly? Could you please give more information? I visited your link and it looks like all of them are there. Please try to disable plugins and clear your browser cache as well.thanks
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Hello,please read this topic:https://support.muffingroup.com/faq/the-package-could-not-be-installed-the-package-contains-no-files-error/thanks
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Insert the Revolution Slider in the first sections using a shortcode.Blank page option eliminates the header, this is why the slider is gone. thanks
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Hello,please provide us a link to this page so we can check the code. Maybe there is an HTML error somwhere in the content.thanks
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Hey,it is disabled by default. Try this CSS #popup_contact { display:block !important; } thanks
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Could you please send us a link to this page. We would have to inspect it to see what is going on exactly.thanks
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Hey,please use the wordpress customizer tool to edit the website. Then go to the woocommerce tab > product images and select the "no crop" option. All of the images will be not cropped. But remember they will not be the same size.thanks
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Hey,yesterday I was uploading a font file to the newest version of Wordpress and still I had to use the disable real mime check plugin. It has to be used still for .ttf file types.It should work without the plugin for .woff file types.thanks
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This should not happen. Please make sure that you are the administrator in your Wordpress dashboard.Also, try to disable all plugins and then try to access that page.thanks
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Hey,you would have to set a slider for each of the single posts.https://prnt.sc/ubzppaYou will find this option in the page options section. Just edit the single post and scroll below the wordpress editor. You can also disable the subheader from the…
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Hello,please read this topic:https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/thanks
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This looks very odd. We should make a phpinfo file, and see the real settings. The wordpress ones sometimes do not show the correct values. Please send us a link to your phpinfo.php file. You will find more info here:https://support.muffingroup.com…
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Hey, please go to theme options> responsive > header and change the mobile breakpoint value.thanks
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Hey,please make sure that:1. Your wordpress is up to date2. Your theme is up to date3. Your plugins are up to dateIf this still does not solve the issue, please disable all plugins and check again.thanks
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Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
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Hello,you cna only change the colors of the background and the text. If you want another font, we would have to help you with custom css. Please send us a link to your page and some info about the font.thanks
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Hello,those are the default colors of the button in theme options>colors>content but also, the theme color (locate in the same tab) affects a lot of things. Be sure to check that out.thanks
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Hello,sorry but we do not have that funcionality. You would have to write custom JS to do that, and it would only remove it from the frontend, not the backend.thanks
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Please edit the slider item in the Muffin builder and you will see this option.The "menu order" means that it will ordered like you have set it up in the first part.thanks
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Hello,this css is coming from a file photoswipe.css which is most likely a plugin you have installed.thanks
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Thanks, we are happy you managed to install it.
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Hello,please first disable all of your plugins, update the theme and wordpress.Make also sure that the theme is registered and you are the admin.thanks
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Hello,please read this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey,I do not have access to this image you uploaded. Please use snag.gy or pasteboard.co to upload a screenshot.Also, please provide a link to this page.thanks
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Sorry but we do not have automatic points in the items numbers.The elementor plugin has those if you want to try it out.thanks
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So please send us a link with an username and password so we can check it out. Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be…
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Hello,please do this:1. Disable all plugins2. Update Wordpress to 5.53 Update the theme to the newest version4. Update all plugins. Remember that bundles plugins like WPBakery are updated from wordpress>betheme>install plugins.thanks
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Hey,we do not provide the files for some time now. You have all of the bundled plugins in wodpress>betheme>install plugins.If you do not see this option, please update the theme.thanks