DebsWebs
DebsWebs
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License key verification
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Where can I find my purchase code?Comments
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Thank you. And I apologize for the delay getting back to you regarding this issue. I have done all of the things suggested in the troubleshooting guide to no avail. The text in the Slider is still a serif font when I have specified an san-serif font…
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Just a quick update. After refreshing the page a couple of times the backgrounds went missing again. I have just copied the CSS code for each wrap and pasted the corrected code into the CSS section at the bottom of the page and it seems to be workin…
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Thank you. I have done what you did and so far it seems to work. Although I also got it to work for a while after moving the gradient location slider to 1 or to 99 rather than 0 and 100. But after a few page refreshes, it reverted back to no backgro…
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This is how I entered the colors for the gradient. I used the BuBuilder color gradient background option. The % sign does not show up with the hex code for the color. So, I need to know how to remove the % sign. Do I just need to copy the CSS code a…
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Thank you so much! To fix this, am I just going to need to copy the corrected CSS and paste it in the CSS section at the bottom of the page or is there a better way to correct this error? It’s weird that it’s only adding the percentage sign to some …
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Thank you so much! That is so weird! Yet another setting that I have not touched. I appreciate your help getting this fixed.
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Hi, Sorry about the delay. Life got busy. The page with the problem is: https://www.debswebsdesign.com/wordpress-website-portfolio/ As you can see in the attached screenshot, the page content is overlapping the footer content. The other portfolio…
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Thank you! That fixed the display problem. Is that a new setting? It is not something that I have ever touched on any of the portfolio pages. And why would it be correct on some of them and incorrect on others? I have a new problem now. The Website …
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I am back. I am still not able to view the various portfolios. Here's what I've tried. Disabled all plugins Disabled child theme Updated all plugins, theme and WordPress installations Updated php version Cleared Cache and reloaded browser
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Thank you for your suggestions. I will try disabling my plugins and return if I am still having problems. I apologize for the duplicate discussion. I created the first question and when I hit submit, it told me my support was expired and the discuss…
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Hmmm.. Let me dig a bit and see what I can find out. This code has been working for the last several years. I assumed that something had broken with the last WordPress or Theme update, but maybe it's the code itself. I will check and get back to you…
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Never mind. I finally found the template options. I made the change and now it looks great!!! Thanks so much!
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Thank you for your quick response. However, I am unable to find the screen that you show in your solution. Can you please back up a few steps and help me figure out how to get to that screen? I have clicked on everything that I can think of and noth…
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Hi, I just wanted to update you on the issue. It turns out that all I needed to do was to make sure that the background image was set to Cover. That took care of all the extra space above and below the slider. The only problem that remains is that o…
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Thanks so much. I will give this a shot. I've never had an issue with Slider Revolution not handling the spacing around the slides incorrectly before this.
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Thank you so much for the awesome support. It's working great now!
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Thank you so much!!! Turns out that w3 Total Cache plugin was the culprit. Even after clearing all the caches, it still caused the issue. So I will be removing it and trying to find another caching plugin. Is there a good free one that you recommend?
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Great! Thanks so much. I knew about the Export/Import feature, but I didn't know to make sure that both sites are at the same version.
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It seems to be working correctly now in all browsers. I don't know what was wrong with it before, but it all seems to be resolved. Thanks so much for the great support!
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Hi. 1) The edits that I did that caused the category to default back to "All" were: a. I added the title that says "Photo Gallery" b. I added the "Our Location" section. c. I changed the CSS to move the navigation dots…
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One more quick question...is there a way to set a delay before the auto slide show starts? I can't find that option anywhere in the settings. By the time folks get to the bottom of the page to view the photo gallery slide show, it's already on the 3…
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Great! Thank you. Sorry about the difficulty getting the login credentials to work. This is working great now. The only problem I am still having is that every time I make a change anywhere on the home page, it unsets the Photo Gallery Category. So…
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Thank you! I have watched these videos and tried to create a slider using the instructions as in the loop builder video. I added a wrap, chose the query loop, chose Posts and then Slides. Then I chose my category (Photo Gallery). I have 22 slides an…
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That's perfect!!! Exactly what I wanted. Thanks SO much!!
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Great! Thanks so much! That looks perfect!
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Thank you so much. However, my site issues appear to have resolved themselves without me doing anything. I'm not sure what happened, but it's all good now.
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Hi, I am referring to the screenshot.png that is used for the child theme in WordPress Appearance>Themes section. As of now, it is still showing the default BE theme screenshot even though I have updated it with the logo of my current site. This…
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Update...I'm not sure if you did something or not, but my site is displaying correctly now. The only part that is not working is the screenshot.png has not updated. Thank you.
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Sorry, I forgot to provide a link to my site: https://www.thespires.org/dev. One of the pages that I am having trouble with is unfortunately hidden in a password protected section so I can't provide a link to the specific page in a public forum. He…
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YAY!!! It seems to be fixed now! Thank you so much.