DebsWebs
DebsWebs
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I am trying to get support from slider revolution using the link you sent, but it looks like you cant' get support from them without purchasing a license. I am using the plugin that came bundled with BeTheme so I don't have a license. Am I missing s…
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Thank you! I have sent a direct message to you through the contact form. Here is a link to my site: https://www.forthebirdsunlimited.com/sandbox
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Thanks for the reply! I have checked the slider in a different theme and the fonts are changed on mobile regardless of the theme choice. So it must be Revolution Slider. How do I go about getting support from them? I have tried to follow the instr…
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I'm sorry...here's the link to my site. Sorry I overlooked that. https://www.forthebirdsunlimited.com/sandbox
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https://forum.muffingroup.com/betheme/uploads/639/ZLCOVWRSRTRG.png Here is a screen shot showing how the categories display on my mobile devices. (I tried to upload to my original post, but it wouldn't let me).
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Thank you so much! It looks great again. All I did was update it and then check to see what size the images needed to be since there was one that appears to be the wrong size. Then when I checked my site after the update, it was all narrow. I messe…
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Hi, I just wanted to check in. It's been quite a while since I've heard anything about what might be wrong with my page. I sent all of the login credentials as well as the link to this comment, but have not heard back.
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Thank you! I sent a private message through the contact form.
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Thank you for your quick response. I have switched to the parent theme and turned off all plugins. I turned them back on, one by one and found that the problem starts when Rank Math SEO is activated. It also partially worked when Wordfence Security …
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Update. I also have the Disable Real MIME Check plugin installed. Any ideas why I can't upload the image?
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I'm trying to upload a webp image and I am getting the error message that says "Sorry, this file type is not permitted for security reasons.
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Thank you so much! This is perfect!!! I was super close to getting it right on my own. I basically only needed to switch the special class to in front of the .twentytwenty.... and add the !important at the end. Otherwise I had it right. Thanks for …
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I just need to change the word Before and the word After in the hover text on the Before/After shortcode. I have currently set it to not show any words by putting a blank in the CSS code. .twentytwenty-before-label::before { content: ""…
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Awesome! Thanks so much.
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Thank you!! That worked. Does BeTheme have any plans to allow WebP images now that WordPress allows that file format?
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OK. Thank you. That won't really help me, because I need for the client to be able to create new icon boxes for each new entry. So pasting all of the content into a column doesn't really re-create the page. I'll try using a backup before I attempt …
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Update. I have discovered that the slider is only visible when logged in to WordPress. I logged in to my website on my iPhone and the slider showed up just fine. Then I noticed that if I visited my site on my desktop without being logged in the slid…
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Nevermind.... I was able to install the latest update and It seems to be working fine again.
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Thank you!!! That worked the first time!
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Yes. It says "Update Failed: The package could not be installed."
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Hi, I have the same issue. I have disabled the hover option and the icons, like you suggest above, but the featured image in my post still opens when it is clicked on. I don't need the image to open again when it is already shown on the page at the …
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Really???? I'm not asking you to support the plugin, I am asking for theme help. Surely you know what changes were made between the two versions that would affect the loading of java script on the front end. It seems unreasonable to me to have to as…
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Hi, The process you describe is the first thing I did. The plugin works flawlessly as long as I am not using the latest version of BeTheme (21.7.2) I have not tried version 7.4. With the 7.2 version of the theme installed I rolled back the plugin to…
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I have to say I am VERY disappointed in the support I have received for this issue. My plugin developer is willing to jump through hoops in order to make their plugin work with this theme even though there were no changes to the plugin and we have d…
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Hi,I'm back again after chatting with the pllugin developer. He is asking "what was changed in the latest version that would affect JS-dependent plugins from running on the front end of the site." I sent him the changelog, but that is not …
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I figured out what the problem was. I just needed to reset my permalinks. Once I took care of that, it is all working just fine again.
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Edit. After a bit more work in the theme, I am able to edit theme options, create and save revolution slider slides, etc. I just can't save, publish or update pages.
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Thank you.
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I was able to roll my theme version back and my site is working perfectly again. However, now that I now that the theme was causing the problems, I am wondering if you can let me know what changed between this latest version 21.7.2 and the previous …
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Thank you. I assumed that was the case, but just wanted to double check.