EdoardoBarcaglioni
EdoardoBarcaglioni
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- EdoardoBarcaglioni
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Hello i have found the issue, due to a plugin not updated. But there is another one: the following page https://tinyurl.com/49p8xybr has a a different style on mobile. The section that contains contact form has black background on desktop, but white…
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Hello guys i am haveing the same issue on another website but there is not wordfence installed ad this time. Attached screenshot. Are there other knows non compatibility? https://forum.muffingroup.com/betheme/uploads/146/6MSNI42DFI82.png Thanks
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Hello, it seems all fine now. There was an error maybe after updating the theme and some wraps where highlighted in red
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[UPDATE]: sorry it's still not working. Please can you check as described in the email sent thru the form? Thanks
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hello, it is fixed. It was an bug caused by the plugin FileTrip that was overwriting settings for some reason. Now it's deactiveated and all working smooth Regards
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The website is live and the page is now in draft. Can i share with you privately login credentials so you can have a look? Thanks
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Thanks Phil! It worked fine
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Thanks Phil, i have checked and it was caused by the plugin "WooCommerce Quote or Enquiry Contact Form 7" Regards
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hello, I use iphone SE. anyway it's 2/3 years old and it's quite wierd Thanks
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Please watch this screen record: https://we.tl/t-Fs8O3vHHlX Waiting for your kind reply Thanks, Regards
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Sure, you can navigate that page on mobile: https://tinyurl.com/2p9538ta Thanks for your support
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thanks Phil! Regards
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Thanks! it was easy :D Regards
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Thanks for quick reply, i've just set the email
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Fixed, thanks, it was a temporary issue due to hosting misconfiguration. Regards
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Thanks a lot! it work perfectly now!
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hi, unfortunately i have tried and sometimes it works and sometimes, after the click on "add to cart" button, the side cart opens but stills stays empty
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Hello, i have switched now to php 8.0. Thanks, Regards
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thanks for you kind explanation. regarding the side cart, do you need hosting access? or if you need i can upgrade php to 8 by myself and let you know. waiting from you, regards
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Hello, i see on the website that you have fixed. What was the issue? Thanks a lot, Regards
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Hello Phil, 1) wrong language string "add to cart": i have deactivated all plugins but the issue persists 2) side cart: i switched back from php 8 to 7.4; could it be the reason?
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Thanks Phil, how an i share with you private link and credentials?
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Hello, the plugin causing the conflict is "Classic Editor" (and it's quite strange because i use it on many sites and it's the first time we have an issue)
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Thanks any way, Regards
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hello, can you please provide a feedback about it? thanks a lot
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Hello i copy / paste what the plugin support wrote. What do you suggest? Thanks "after doing some debugging I discovered that the problem is caused by some code within your theme, specifically, the one below which you find at the following pat…
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Hello Phil i understand and appreciate your point. I have contacted also the plugin author and they asked to contact you regarding js errors. The plugin was correctly working until some weeks ago Thanks
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yes, errors are gone but i am navigating on incognito mode but pop up does not show anyway
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Hello, i've done it but the error still persists
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Thanks, i will investigate on it Regards