Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • Hello,To remove that black bar, please go to the Theme Options > Header & Subheader > Header and turn ON the "Minimalist" option.See the screenshot:https://prnt.sc/tp49xq thanks
  • Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
  • Hello,You can only select the order of portfolio items in the Theme Options > Blog, Portfolio & Shop > Portfoliohttps://prnt.sc/tp47im There is no setting to change it on single category only, of course, there is a workaround but it will w…
  • Of course, you can change the color in the Theme Options > Colors > Menu, in the Theme Options > Colors > Headerhttps://prnt.sc/tp4x1k The font of Action Button is the same as the font of the main menu, to make it independent of the menu…
  • Hello,Do you have other pages available to edit in the WP Dashboard > Pages?Also, which demo did you download?thanks
  • Please test, if when you disable all of the plugins and you enable the elementor plugin only, then please create different page, with sample text and image, attach it as under construction mode and check, if it works. thanks
  • Please disable all of the autooptimize/cache/minify plugins, we have to check the source code of your website and inspect, why it happen.Thanks
  • Can you disable all of the plugins (leave the Muffin Header Builder turned on only), clear the cache of your browser and upload another image (some sample image) and attach the alt tag, then check, if it appear. Maybe one of the plugins is corruptin…
    in Head builder Comment by Pablo July 2020
  • Hello,You can change the contact box background in the Theme Options > Colors > Shortcodeshttps://prnt.sc/tp4nid thanks
  • Hello Umberto,That's because of your Custom CSS code inserted in the customizer of wordpress.Appearance > Customise and then remove the CSS code from Additional CSS tab.After that, it will look fine. Thanks
  • Hello,I do not quite understand, for now I see that your header logo is webp (for retina svg), and footer is svg.And it saves correctly, to the formats they are already on the page. Did you solve the problem?Thanks
    in SVG Files Comment by Pablo July 2020
  • Hello,So, do you need some further help?thanks
  • Hello,Did you select the side of the search page in the Theme Options > Sidebars?https://prnt.sc/tp5cx9 Also, did you populate with content the "Page | Search" tab in the Appearance > Widgets?thanks
  • 2) Do you have any auto optimize, cache or minify plugins?If so, please disable them because they could make this kind of issue. (cache issue) 4) Sorry, I've added additional closing bracket in the CSS code, please remove it:https://prnt.sc/tp5ap7I…
  • Hello,I checked it on mobile and it looks fine, did you solve it?If not, please attach some screenshots and explain me it better. thanks
  • Hello,Sorry, but it will not be possible to create an menu item which will display a popup.BeTheme and WP does not have this functionality :( thanks
  • Hello,1) Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before yo…
  • Hello,To make the slider work properly on multisite website, please go to the Theme Options > Global > Advanced, change the table prefix to "prefix"https://prnt.sc/tp5ij3 thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
  • Hello,The Appearance > BeTheme Demo Data is deprecated, you can access all of the functionalities from the BeTheme tab, see screen:https://prnt.sc/tp5gnh About the importing, when you get to this point: https://ibb.co/wS3qDFk, please click the in…
    in Few Errors Comment by Pablo July 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,Please paste that CSS code into Theme Options > Custom CSS & JS > CSS .textwidget br{display:none !important;} Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
  • Hello,Just enable the WPBakery plugin and you will be able to edit the page with WPBakery, see screenshot:https://prnt.sc/tp5yu5 thanks
  • @gnorimaki Yes, you are right, the "display:none" is not a best way to remove it, but we cannot change it completely, because it could change the whole html structure and it could make further issues on actual, stable websites of the custo…
  • Hello,Is there any error message? If so, please send us a link to the screenshot, we'll check what can be the reason thanks
  • Hello @LabyVentures,Please create a new ticket and explain the problem the best as you can, also I do not see any topic that you asked us about the anchor links on the support forum. Thanks
  • The menu can be disabed in theme options>menu>style dropdown.https://prnt.sc/toaqmw thanks
  • Hello,To add opacity to the Action Bar, please paste this CSS below into the Theme Options > Custom CSS & JS > CSS #Action_bar{ opacity:0.8 !important; } Thanks
  • Well, you will have to use a "Blank Page" template, but it will remove the footer too, you will have to recreate the footer in the Muffin Builder or other page builder.See the screen, it should explain you how to enable the "blank pag…
    in disable menu Comment by Pablo July 2020
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.