Pablo
Pablo
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- Pablo
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Comments
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Hello, It looks like the problem is with the latest WP version (6.1) and older BeTheme version. To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your w…
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Hello, It looks like the problem is with the latest WP version (6.1) and older BeTheme version. To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your w…
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We done it recently it's waiting for including in the production stage of code. It will be included in the next updates, I'm not able to tell you in which one, but surely soon. Thanks
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Well, you have to use a "Shop Categories" and "Shop Products" items in the template builder, then the products will be displayed. But, they will be displayed on every category, this is the only possibility now, because we do not …
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We created a template for a shop archive and customized it for you. It looks like it's okay now, please check it out. thanks
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You have to enter into the Developer Tools of your browser and type into the console the "jQuery().jquery" command, it will return you actual version. https://forum.muffingroup.com/betheme/uploads/369/QJ71KJWBK87D.png Thanks
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Can you create an user once more? We have to test it on your side. Also, it would be helpful if you would share an FTP access too. thanks
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Please remove the code of jQuery you inserted completely, it's already included in wordpress. The whole wordpress is based on jQuery and you should not upload any other version that is installed on wordpress because of critical errors of whole softw…
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It's fixed, the update is available to download. Now you can select it directly in the item of "Shop Products" in BeBuilder. https://forum.muffingroup.com/betheme/uploads/722/B4WFLHTPDCV1.png thanks
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Sorry about the time we spent on solving that issue, but it looks that configuration and content are fine. May I ask you about contacting the hosting provider once more, and ask him to increase that value to 10k if possible? I think it still may hav…
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You are using the padding-top and padding-bottom options from very old builder, these settings are deprecated. https://forum.muffingroup.com/betheme/uploads/311/VYSFDV5MCB69.png Just edit the section and scroll down, to the bottom of the sidebar, th…
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Isn't the menu just not correct linked? I mean, the /ru/shop shouldn't be a /ru/pood? I think it should be a /pood/ because on any language the /shop does not work, the /pood is fine. thanks
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I've added two reviews for one of the sauces, added "Product Reviews" item into the template and it works. https://tunuphotsauce.com/product/scotch-bonet-pineapple-flavour-hot-sauce/ Take a look, at the bottom. thanks
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Sorry, but after disabling your +60 (!!) plugins, everything started to work. (I left the WooCommerce enabled only) You have to disable one by one and check, which one (or pair of them) is making that issue. Thanks
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Hello, To which element did you add this? You should insert that code in the Column item only. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and reche…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, You have to disable the option "Remove max-height" option from Theme Options -> Global -> Logo and adjust the height value to bigger values. https://forum.muffingroup.com/betheme/uploads/068/YRK8G0VL13J5.png Thanks
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello, Please use this CSS code into Theme Options -> Custom CSS & JS -> CSS #Wrapper ~ .wpml-ls-legacy-list-horizontal{display: none !important;} thanks
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Well, I cannot entry the letter you provide for livesearch, can you send the link for that page you sent on screenshot? thanks
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Hello, It has to appear for all of the images on the website, or just on certain ones? Also, share with us the link to your website. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: http://prntscr.com/fb1egt Thanks
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Hello, Sadly, there is no way to recognize it when you change the content of pre-built website, we do not keep this information anywhere. thanks
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1) But, there is no BeBuilder content inserted before the Footer, like I told you to do. https://forum.muffingroup.com/betheme/uploads/398/WWBFB6B9IORE.png 2) You would have to add some kind of Custom Class or Custom ID for that section, because thi…
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I updated the code above, please replace it with the new one. thanks
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Hello, It's all due the parameters of youtube video, there is a dedicated field for it, it's even displayed on the screenshot you sent. Please, check the docs of youtube params: https://developers.google.com/youtube/player_parameters thanks
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Hello, The problem is related to your custom css code, after removing this line shown on screenshot it works correctly. https://forum.muffingroup.com/betheme/uploads/301/G468KXK33C9I.png thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello Daniel, The "My Account" is a translatable string from woocommerce, it will change after changing the main language of the site. An "Enter your search" is inserted in the Theme Options -> Translate -> Search https://f…