Pablo
Pablo
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- Pablo
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Comments
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Hello Eric,That link to the website you sent is not working, did you paste correct link?Thanks
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Hello,Indeed, you have to provide two values.Also, if you will fill these fields, it will not work as you probably think, because it will resize your image to the closest width and height that you applied - that's because script is made to make the …
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Well, with gallery item you will not be able to make a "swipe" image because they are made to display one after one in a column. But, if you will use the "Slider" item, you will be able to "swipe" images correctly.So, I…
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Sadly, it will not be that easy.You would have to change behavior of a lot of elements, because they are made to display at the default state to max 1240px. We strongly suggest not to do it. Thanks
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Please follow this video:https://www.youtube.com/watch?v=1JYHx57cnVM You will not have to use the FTP connection, but the steps are exactly the same.To delete old betheme, just head to the templates folder of the wordpress directory and remove folde…
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1) Please go to the Theme Options > Blog, Portfolio & Shop > General and set these two options as on the screenshot:https://prnt.sc/t0komi 2) Sorry, but it will not be possible with that item.You would have to use the "Slider" fu…
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Please go to the Theme Options > Blog, Portfolio & Shop > Shop and make the "Cart Icon" field blank, it will remove it.https://prnt.sc/t0km5q thanks
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If the "Referer domain is different" error appear, you have to contact us through the email, because I'm not able to solve that problem, only e-mail support can. thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,I do not understand, it's working all fine - the website is indeed responsive and it looks good.How would you like to see it? You want to see whole image on all devices? I think it will not be possible, the resizing of image is the default beh…
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Hello,Please edit the main page of the shop and set the side of the sidebar to left.https://prnt.sc/t0lhrn thanks
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Hello,I do not understand, it works fine, did you solve the problem?Thanks
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Sorry, but we do not help with this kind of questions, but surely, if you know something about coding, you should take a look at the theme-shortcodes.php file in functions directory, it will direct you to the further files. thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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We have the same information as on the changelog. Specific changes on files are not registered anywhere on the changelog. The only way to fix that is to hire the web developer to give him a job to compare these two versions of the betheme and solve…
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Hello,Please target the span element to hover..whitebutton span:hover{ (...) } Thanks
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Hello,We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
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I do not understand, I'm able to copy and paste them.https://prnt.sc/t0mkyxhttps://prnt.sc/t0mlc6 Can you try it with all of the plugins disabled?Thanks
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Hello,Did you set all of the required pages for woocommerce?https://docs.woocommerce.com/document/woocommerce-pages/Thanks
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Hello,1) Please send me a link to the page 2) What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the …
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Hello,It's an section, so you can change the background color of that element in settings of the section.https://prnt.sc/t0m9gj Thanks
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Hello,I do not understand, the betheme does not have password lock included, so it cannot come from us.Please take a look if it's not set in the hosting settings somewhere.thanks
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The biggest problem is, that it works on all of our devices and we cannot recreate the problem.Did you test it on other pc/laptop? Please tell me, is it stuck on "Updating" or it stops on some step? Does any error message appear?Any tips…
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Well, you have to use the "Equal Height of Wraps"The equal height of wraps is used to position elements on: top, middle or bottom in wraps. In order to achieve this you need to: 1. Edit your page, and go to the muffin builder. Edit a sect…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello @Intelliguard1,Can you show me an error message which displays while updating the theme?About the license key, you can download the latest version of betheme from themeforest and remove the old betheme installation through the ftp. You will no…
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Hello,Sadly, it will not be possible - this layout is hardcoded to display in single line.Thanks
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Hello,Please change your layer to "Global Layer" on the menu at the top of the revolution slider.There you should find it. thanks