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Pablo

Pablo

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Pablo
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  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,Please disable all of the plugins, clear the cache of your browser and check if the issue still exists.Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hello,If you want to migrate it between envato accounts, you have to contact the themeforest account.We do not handle with the license keys at all.Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,Sorry, but we do not support the "head and footer plugin", you have to disable it.If you want to insert something in head tag, please insert the code into the Theme Options > SEO - in google analythics field.Thanks
  • Hello,We strongly suggest not to insert HTML tags in these fields.Fields that previously accepted HTML now only accept plain text. Only basic HTML tags like strong and u are working. Read more about the changes here: https://help.author.envato.com/h…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
  • Hello,Please resave your theme options - it should work then.Also, please disable all of the plugins before doing that. thanks
  • Did you migrate the website last time?Probably you did it with not-supported plugin and you will have to do it once more to avoid that issue.THanks
  • 1) Please go to the Theme Options > Header & Subheader > Extras and check, if "Hide" option is turned off.https://prnt.sc/sgkwdy 2) Sorry, but we do not support this kind of script.We are not able to help you with it.Thanks
  • Hello,If you would like to have masonry without spaces, you have to use Masonry Flat, this is the only way to achieve that.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Logo that you set as an og:image, does not exist, see:https://prnt.sc/sg0d6thttps://prnt.sc/sg0ddb Please upload another image for an og:image, because this one does not exists.Thanks
  • Hello,Please upload logo (for mobile) as 1x1 pixel with transparency inside.It will work like there is no logo.Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Then, you have to go to the api tool (http://api.muffingroup.com/licenses/) and deregister it here.After that, you should be able to register it on your dashboard. If that "Refere domain" error will still appear, please send this informati…
  • You are mixing content from two page builders, please stop doing that.Please create new page and use the WPBakery or Muffin Builder and it will work fine.Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,It's a footer, to edit the content of these, just go to the Appearance > Widgets, and take a look into "Footer" tabsthanks
  • Hello,It's subheader, you can hide it in the Theme Options > Header & Subheader > SubheaderThere you will find the option to hide the subheader completely.thanks
  • Please update your theme to the latest version, it's outdated a little bit right now.Thanks
    in Error message Comment by Pablo May 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • So, if you want to change the hover color, use this CSS:.icon_box:hover .icon_wrapper::before, .icon_box a:hover .icon_wrapper::before{ background:purple !important; } To change background color, just remove :hover from CSS code and paste it once…
  • Hello,Feel free to update your php version to latest version as it's possible.It is even better if your theme, plugins and php will be up to date.Thanks
  • That's how it's made - the All category have to be turned on by the default.To avoid that, you would have to create some kind of JS script which will trigger a click action on one of these buttons after the page is loaded. Thanks
  • Please deregister it through the dashboard, and then check through the api tool, if your license key is not registered anywhere. If it's not registered, just register it on your dashboard and try to update like 3-4 times.thanks
  • Then, please make a backup with that plugin: https://wordpress.org/plugins/duplicator/ And after that, please remove the LayerSlider and install it once more.It will install the latest version of that plugin after that.Thanks
  • Yes, and you can achieve that the same way as I showed you on previous reply.Look, I attached the same options and it looks like you told me.https://prnt.sc/sftpat thanks
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