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Pablo

Pablo

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Pablo
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  • Hi, Please contact your hosting provider and check if the current PHP version on your server has CURL enabled. thanks
  • Can you disable all of the minify/cache plugins including jetpack?I have to take a look at the page without these plugins. Thanks
  • Hello,You have to edit the main blog page and set a subheader image there.It will occur on all of the category pages then.thanks
  • I tested it on facebook scapper and indeed, there is a problem.Please, disable all of the plugins, clear the cache and try to set another image for it (testing purposes)After that, please give me a reply.thanks
  • Please attach your suggestion in this topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest About the special creative menu options, it should be the same as for user.Thanks
    in Mobile Logo? Comment by Pablo May 2020
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in update problem Comment by Pablo May 2020
  • Okay, I do understand now.Sadly, it's not possible to close the sidebar menu - it's just not possible - this is how this widget is made.Thanks
  • Hello,Please disable all of the plugins through the FTPSee this tutorial:https://support.bestwebsoft.com/hc/en-us/articles/204301449-Deactivate-disable-Wordpress-plugin-via-FTP Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,Sadly, BeTheme does not have this functionality.I mean, on main portfolio page - on single portfolio item, you can use any Muffin Builder item, including video item.Thanks
  • Without JS script it will not be possible - you would have to create a script, which will work as I mentioned in my previous reply.Thanks
  • Hello,In single post page, you can select several templates: Default Template It’s just a default wordpress template, you shouldn’t use the Muffin Builder or any page builder here. It’s recommended to use the Gutenberg or the WordPress Classic Edi…
  • Hello,Sadly, there is no option to do that in BeTheme.But, if you would like to see it as a next feature, please post your suggestion here:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest thanks
  • Hello @Borrow_Curated,Please read what the error message says, it means that your license key is ready to use on any domain.Just register it on your hosting with betheme installed.Thanks
  • Hello @sitoartedeco,Please be sure that your BeTheme is up to date, then try to update it once more.Also, please disable all of the plugins before doing that Thanks
  • Hello,To increase max input vars you have to contact your hosting provider.Just ask him for it and he should do it.thanks
  • Hello,So, do you need further help?thanks
    in mega menu Comment by Pablo May 2020
  • Hello,But it's not a testimonial timeline, it's just a blog feature.https://prnt.sc/sf5mqx To set it up, select the posts page like in basic wordpress (Settings > Reading)https://prnt.sc/sf5nmx Or through the Muffin Builder, with "Blog"…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,You have to provide the "Open Graph Image" while editing the post.https://prnt.sc/sf5ju2 Thanks
  • Glad to hear that it's solved out. So, is there anything else I can help you with?Thanks
  • As I see, you have some third-party plugins enabled.Please disable all of the plugins, clear the cache of your browser and check, if the blog page displays correctly. Thanks
    in Error message Comment by Pablo May 2020
  • Please use this CSS code@media (max-width:768px){ #Action_bar .social{display: none !important;} } Thanks
  • Hello,Please set all required pages for WooCommerce in settings of that plugin.https://docs.woocommerce.com/document/woocommerce-pages/ Thanks
  • Hello,1) Did you set the main shop page into the WooCommerce settings?2) We do not support any third-party extensions for fonts/iconsThanks
  • Hello, That’s because of too many menu items inside the grid width of the website - to extend it, please go to the Theme Options > Global > General https://prnt.sc/rsaxzf. There is another way to remove that problem, decrease the font size of …
    in New Menu Issue Comment by Pablo May 2020
  • Hello,You can do that into the Theme Options > Header & Subheader > Extrashttps://prnt.sc/sf65l3 Thanks
  • Sadly, the fault is one of the plugins for woocommerce, and solving it without disabling it require CSS code.Please paste that code into Theme Options > Custom CSS & JS > CSS #Top_bar.is-sticky{top:0px !important;} Thanks
  • 1) You can translate it in the Theme Options > Translate > Blog, Portfolio2) I do not understand at all, the "All" category is always displayed by default. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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