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Pablo

Pablo

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Pablo
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  • Hello,Please disable all of the plugins, clear the cache and check if the text is still visible.Thanks
    in unknown object Comment by Pablo May 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Bug mega menu Comment by Pablo May 2020
  • Hello @abdullah3200,The Catalog Mode can be enabled and disabled in the Theme Options > Blog, Portfolio & Shop > Shophttps://prnt.sc/sbrqt0 Thanks
  • Hello,I do not understand at all, as can I see, the "Blog" page is working fine, the posts are there:https://prnt.sc/sbrpgt Thanks
  • Hello,Sadly, we do not provide help with the server configuration - this is only theme support.All that I can suggest, that if you want to migrate your website from server to server, please use this plugin: https://wordpress.org/plugins/duplicat…
  • Hello,What do you mean by broken? As I see the website looks fine - there is nothing misaligned.If you want to update the WPBakery, please disable the plugin first.Thanks
  • Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS.hover_color p{ text-align: left !important; } Thanks
  • So, please head to the Theme Options > Addons & Plugins > AddonsThere you will find the "Show image Alt text as a caption for lightbox image", turn it on and your alt text will be below the image displayed.https://prnt.sc/sbs34r …
  • Hello,Just get the license key from your themeforest profile and register it again in BeTheme > Dashboardhttps://prnt.sc/sbs245 Thanks
  • Hello,1) BeTheme is made to display single row on mobile - it occurs in all elements.2) As I see it's working fine, did you solve the problem?https://prnt.sc/sbrzlr Thanks
    in Footer & Font Comment by Pablo May 2020
  • Hello,All of the SEO texts can be changed in the Theme Options > SEO.But, they will not change in the google in the moment, google robots have to crawl your website first - and this usually takes few days.Thanks
  • Please right click on the dropdown menu and click at the "Inspect" or "Inspect Element", there you will find all of the CSS classess which are related to the Muffin Header Builder.https://prnt.sc/sbrwq5 Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • The WPBakery plugin does have the front end builder, see the screen:https://prnt.sc/sbspnp Thanks
  • Hello,I'm not sure which is the source of that problem, but let's get it step by step.For now, please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.Thanks
  • Hello,Are you still not able to deregister the website?Please be sure(in api tool), that you provided correct username there and you are not having any blank spaces.Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,The "Top_bar" is having the "Loading" class, it means that it's in conflict with something.Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
  • Hello,You have to set the size and use the thumbnail regeneration. To change the size, please go to settings>media Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change their size. th…
  • Hello,You don't have to edit anything in the BeTheme or wordpress.Please use our built-in translator which can be found in the Theme Options > Translate > Blog & PortfolioThere you will find all translatable strings on the blog functionali…
  • It's because plugins are the most common issue, this is the main source of the problems nowaday. Can you check, if your hosting and wordpress are not using any cache software? As I see, you are using one of the caching plugin on page which is not c…
  • Hello @graphiklinks,The "Reset to Defaults" button in Theme Options > Backup & Reset only overwrite(reset) the theme options to the default values - your pages will be not touched. Thanks
  • Hello,Our pre-built websites are made with the Muffin Builder and they can be edited with our page builder too - sadly, WPBakery is creating the page in very different way than our builder, so you will not be able to edit Muffin Builder content with…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • Hello,As I see, you are using a lot of extensions plugin for the woocommerce - sadly, we support only the basic version of the woocommerce.Please be sure that you created the local pickup correctly too:https://docs.woocommerce.com/document/local-pic…
  • Okay, I'm waiting for you reply.Thanks
  • Hello,All about the vat and taxes of the woocommerce, please head to this topic:https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/Thanks
    in VAT Number Comment by Pablo May 2020
  • Hello Cinz,Do not be worry about the amount of the questions, I'm here to help you in your problems ;)As I see, the sale badge is replaced with the text, did you change something in the woocommerce/wordpress settings? (add_filter) Thanks
  • Please go to the Theme Options > Responsive > Header and turn on the "Side Slide Hidee" for "Action Button"https://prnt.sc/sbt41i Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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