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Pablo

Pablo

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Pablo
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  • That's because your "max_input_vars" value is too small.Please contact your hosting provider and ask him about increasing it to min.5000After that, everything will work fine.Thanks
  • We cannot do anything about it with CSS code, these paddings are applied on the column item so removing it will distort your website, take a look:https://prnt.sc/rpa5z4 But, if it will help, please edit the section with this element and check the &q…
  • 1) Please paste that CSS code instead:.portfolio .section-post-related{ display: none !important; } 2) What do you mean by the "incorrect url' ? As Can I see, sliders are working fine on the sliders. 3) Of course, check in the Theme Option…
  • Helllo Martin,Changing it will be not possible - BeTheme is made to be single row on mobile by the default and modifying it is not possible.You would have to edit the theme files, which is sadly not supported by us.Thanks
  • Hello,Please check this topic:https://www.tychesoftwares.com/display-the-remaining-cost-for-customer-to-avail-free-shipping-on-your-woocommerce-store/ It will explain you how to do it with the basic woocommerce - all of the others combinations will …
    in Shipping Comment by Pablo March 2020
  • Hello Andi,1) In this case you should insert your image in the "Subheader" and attach the proper "padding" value and set the "background-size" to "cover"https://prnt.sc/rp9zob 2) Can you send me a link to that…
  • Hello,Please be sure that while trying to install pre-built website, all of the required plugins are activated.https://prnt.sc/rpap4tThanks
  • Hello,Please update your theme to the latest version - all new pre-built websites comes with theme updates.Thanks
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
  • Hello,It's because of your header (menu), it's pushed down to the extra pixels down.You would have to use some kind of header which does not have height applied (like Transparent or Fixed) Thanks
  • Hello,Can you send me a link to the screenshot of the error message?It will be really helpful for me.Thanks
  • Hello,It looks like something is overwriting the css classes not correctly.As can I see, you are using some kind of the minify plugin - please for now disable all of the plugins, clear the cache of your browser and check, if the issue still exists. …
  • Hello,It's a mega-menu, see how to set it up here:https://themes.muffingroup.com/betheme/documentation/#mega-menu Thanks
  • Hello,Did you set all of the required pages for the woocommerce?https://docs.woocommerce.com/document/woocommerce-pages/ Also, did you test it with only WooCommerce plugin enabled?Thanks
  • Hello,Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Hello,What is the "fontastic"?We do not use this kind of CDN.Thanks
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
  • Hello Richard,Please deregister and register your license on website.Then try to update the theme like 3-4 times. It should pass after it.Thanks
  • Hello Tom,1) Please go to the Theme Options > Footer, on the bottom of these settings you will find option for it:https://prnt.sc/rpatcd 2) The only way to avoid that behavior, is to use the "Fixed" type of header.All other headers will…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffing…
  • Hello,Is your PHP version 7 or higher?Also, is your WP up to date?Thanks
  • Hello,It's a rule from "Minimalist" option.You can set one of the 'templates' for it in the Theme Options > Header & Subheader > Headerhttps://prnt.sc/rpas61 Thanks
  • Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
  • Hello,This is because of the parallax effect, it's always using the 100% width size and does not scale on any width.To solve that, you should change that effect to "Fixed" Thanks
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
  • Can you disable the "Coming Soon" mode?I cannot see the CSS classes on that element.Thanks
  • Hello,You can use the "Split Menu" in the Theme Options > Header & Subheader > HeaderTo set the menus properly, you have to set one menu as a "Primary" menu and second one as a "secondary" in Appearance > M…
  • Can you send us a link to your website?We have to test it because this kind of functionality should work on mobile fine. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,We are not sure which pre-built website can it be.You can compare this demo with pre-built websites on our splash page here:https://themes.muffingroup.com/be/splash/#websites Thanks
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