Pablo
Pablo
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- Pablo
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Did you send all of the required informations again?We are still waiting for them to arrive. Be sure that you included a link to the website, wordpress admin login credentials and a link to that topic on forum.Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello,You can use the "Video" item or shortcode.See it here:https://themes.muffingroup.com/be/theme/shortcodes/content-elements/#video Thanks
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Please tell me, on which browser and on which resolution that issue appear?Also, which OS are you using? I tested it on firefox on several resolution, and it works fine:https://prnt.sc/rhmiei Thanks
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Do you want to use the popup shortcode I sent you?You should use a html tag <img src="path/to/image.jpg" /> where the CONTENT HERE appears. About the "Image" item, just fill all required fields in the settings of that item.…
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You have to check all of your Muffin Builder content if all of the html tags (or quotation marks) are closed. That issue is related to that problem, once you find it, text will be not incorrectly formated. Thanks
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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1) Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.It looks like the plugins conflict problem. 2) Please go to the Theme Options > Header & Subheader > Extras, there you will find the…
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Hello,Breadcrumbs are the part of the subheader, so it's inheriting all of the settings from subheader.So, to change the breadcrumbs color, you have to change the subheader title color in Theme Options > Colors > Header If you would like to ch…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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You would have to edit the theme files to achieve that, it's the only way to change that.Sadly, we do not provide help with this kind of modifications.Thanks
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Hello,Please send me a link to your website.I have to check it in the source code. Thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
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Your slider is not configured corretly, you set not correct "height" for the slider on mobile - decrease it a little bit. https://prnt.sc/rhmzg5 Check this topic: https://www.themepunch.com/slider-revolution/module-layout/https://prnt.sc/r…
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Hello,Please disable all of the plugins, clear the cache and try to update one of your plugins then (with all of them disabled)Also, please update your theme to the latest version.Thanks
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Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
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1) Please send me a link to one of the blog posts, /blog href does not redirect me to the main blog post. 2) It will be bigger, just please do not use the minify plugin when your page is not ready to go.4) I cannot remove the link from that element,…
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You will be able to use import/export tool(at the bottom of the builder, see screen: http://prntscr.com/h1emu4) to copy the code and attach it on your primary domain, but it will copy whole page content.Also, all of the stylings (colors, font sizes)…
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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But, if you use our api license key manager, do you see that your license is still claimed on some domain? Or it refuse you an information that it's not registered on any domain?Thanks
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We do not know which plugin can make that problem.We suggest to disable all of the not-supported plugins. You can find the list of supported plugins on that page, in the sidebar:https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-…
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Can you clear your browser's cache?As I can see it's working fine, like the "After" image.Thanks
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You would have to use the "Blank" template in this case, but it will remove your footer too.Please, edit your page and select that template here:https://prnt.sc/rh6ysa Thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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So, is there anything else I can help you with?Thanks
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You can use a button to open popup with image inside, insert this code into the "Column" item[button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="ligh…
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Hello,Did you try to paste the code which is visible on this topic you sent into the Theme Options > Custom CSS & JS > JS ?It should solve the problem.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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That's because you are using the "Minimalist Header without Header space" option.Please go to the Theme Options > Header & Subheader > Header and change that option to "ON" or "OFF"https://prnt.sc/rh52wu Thanks