Comments

• Can you switch the theme to parent? As I see, you are using the Child Theme right now.Thanks

  in Logo not visible in header Comment by Pablo January 2020
• If you are using the "Video background" feature, it will not work on mobile - it's disabled by the default on our theme.To display it on mobile, you should use the Revolution Slider plugin and attach it on page using the "Slider Plugi…

  in Mobile Header Color Issue Comment by Pablo January 2020
• Hello Walter,I do not quite understand, if you want to create another portfolio item, then you can do it easily by Portfolio > Add item.If you want to create another page for displaying portfolio items, just append the "Portfolio" item …

  in be theme Comment by Pablo January 2020
• Hello,Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.Thanks

  in Muffin builder not showing. Comment by Pablo January 2020
• Hello,Did you provide the seo title and description for that link?http://prntscr.com/quf8xl Thanks

  in Can't See thumbnails and description when sharing link on whatsapp Comment by Pablo January 2020
• Hello,Please disable all of the plugins, clear the cache of your browser and then check, if the issue still exists.Thanks

  in Mobile/Tablet Header Menu not showing/box Comment by Pablo January 2020
• Hello,We suggest, not to use the CSS code to decrease the spacing between menu items, it could issue the responsive view of the website. We provide this code in really problematic situations. The best way to decrease them, will be by changing the &…

  in Menu spacing Comment by Pablo January 2020
• Hello,Sorry, but you have to turn on the single page function to make your website scroll.There is no other simple way.Thanks

  in Make action bar update on scroll Comment by Pablo January 2020
• Hello,I tested it on firefox and it works fine.Did you solve your issue?Also, clear the cache of your browsers.Thanks

  in Photos and Logo not showing in Safari and IE. Comment by Pablo January 2020
• Isn't that font somewhere below all of the fonts?Please check it once more.Thanks

  in Font is uploaded, but not showing as option Comment by Pablo January 2020
• Hello,Please turn on the "Header Minimalist" option in the Theme Options > Header & Subheader > Headerhttp://prntscr.com/quf4fx Thanks

  in Hiding Feature Image from Pages Comment by Pablo January 2020
• Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…

  in Not able to activate the theme.. showing the code is already activated. Comment by Pablo January 2020
• Can you disable all of the plugins, clear the cache of your browser and check, if the issue still exists?Thanks

  in Displayin Page URLs without adding on to the Page Comment by Pablo January 2020
• Hello,Sorry, but Betheme does not have redirect depending on which device do you use.Of course, you can change the logo for the mobile (Theme Options > Responsive), but link will be untouched.Thanks

  in Mobile version Comment by Pablo January 2020
• Hello,You can change the behavior of the hover effects in the Theme Options > Global > Generalhttp://prntscr.com/qufhv8 Thanks

  in featured images on portfolio pages? Comment by Pablo January 2020
• Please use this CSS code:#Footer .facebook i{ font-size:1.5em; } Thanks

  in Change size of social icon Comment by Pablo January 2020
• Hello,You can change these strings in the Theme Options > Menu & Action Bar > Action BarThanks

  in Edit Items in the homepage top bar Comment by Pablo January 2020
• Hello @ITJurong You set in the Theme Options > Sidebars to force the sidebar for single posts which does not exists.I removed it, edited one of the posts (Estaleiro Jurong Aracruz at Rio Oil & Gas Exhibition) and attached the sidebar side and…

  in Sidebar works on Portuguese posts but does not work on English post Comment by Pablo January 2020
• Hello,Please disable all of the plugins, clear the cache and please, try to install the custom fonts once more(with Disable Real MIME plugin enabled only)Thanks

  in Custom Fonts not working after Wordpress Update Comment by Pablo January 2020
• It's the H4 tag, so you can change font in Theme Options > Fonts > Family, but you will have to change all of the big headings (h1,h2,h3,h4) If you want to change the font only on this element, please go to the Theme Options > Custom CSS &a…

  in Change font of name in Our Team List shortcode Comment by Pablo January 2020
• So, I turned off these two plugins and it started to work:http://prntscr.com/qugotjhttp://prntscr.com/qugp44 I also tested it on another device and it works too.I think, that the problem is related to the WP Force SSL, because SSL shouldn't be made …

  in WP Bakery Backend Issues when Contact Form 7 Activated Comment by Pablo January 2020
• You didn't selected the main blog page.I selected it (Settings > Reading), then I hidden this blog item (http://prntscr.com/qu2hhz) - after that, slider works successfuly.Thanks

  in Revolution Slider not showing Comment by Pablo January 2020
• This version is really old, please update it first.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly…

  in Incompatibiity with PHP7.3? Comment by Pablo January 2020
• Hello,Sorry, but it will not be possible without affecting other pages through the BeTheme options. The only way to achieve that will be by creating custom css code - sadly, we are not able to create it because you would have to change all of the br…

  in Post width Comment by Pablo January 2020
• Hello,This option is not removed from the theme options, it's still there but it works only for the main blog page, not the search page.If you would like to remove the data from there, please paste that CSS code below into the Theme Options > Cus…

  in Post meta data is being displayed on the search results page Comment by Pablo January 2020
• Hello,All of the possible hover effects are available to change in the Theme Options > Global > Generalhttp://prntscr.com/qu2fu9 There you can change it to "On image" effect.Thanks

  in Portfolio layout Comment by Pablo January 2020
• Can you check, if you have the "Show above header" option turned on?Theme Options > Menu & Action Bar > Action Bar - http://prntscr.com/qtyos2 Also, please save the theme settings.

  in Action Bar has disappeared after update to 21.5.3 Comment by Pablo January 2020
• Hello,Is your BeTheme up to date? It has to be the latest version to be compatible with that version of PHP.Thanks

  in Incompatibiity with PHP7.3? Comment by Pablo January 2020
• Please paste that CSS code into the Theme Options > Custom CSS & JS > CS@media(max-width:768px){ html #Top_bar.is-sticky{ background:black !important; } } Thanks

  in Transparent Header Mobile Comment by Pablo January 2020
• Hello @imda_03,Did you try to use it, while all other plugins are disabled?Thanks

  in Muffin Content Builder Migrate Tool 3.0 - change builder paths for images, etc while site migration Comment by Pablo January 2020
More Comments