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Pablo

Pablo

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Pablo
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  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello Sophie,Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.Thanks
    in Menu size Comment by Pablo January 2020
  • Hello,All of the prebuilded templates are available to change in the Theme Options > Blog, Portfolio & Shop > Shophttp://prntscr.com/qkql0nhttp://prntscr.com/qrs5po If you would like to understand the woocommerce better (betheme uses clean…
  • No, the license for the theme is life-time.What you lost is a license for the support, you should extend it if you want to ask questions on forum.thanks
  • Can you click on the "Page Options" tab? It can be hidden by clicking it.Also, did you disable all of the plugins? Please go to the Theme Options > Global > Advanced, and check, if you didn't disable it there.http://prntscr.com/qrsqy…
  • Hello,You should take a look at the "Slider Navigation" and "Layer Actions" categories at the Revolution Slider documentation:https://www.themepunch.com/slider-revolution/progress-bar/ Thanks
  • Hello,You can hide it in the Theme Options > Footerhttp://prntscr.com/qrqhb4 Thanks
  • Your "Visual Editor" item looks kinda different than our, see how it looks:http://prntscr.com/qrr5w3 Please disable all of the plugins, clear the cache and check, if it looks like on our screenshot.Thanks
  • Hello,There is no option to change these icons, you would have to edit the woocommerce and betheme files to achieve that.Sadly, we do not support this kind of modifications.Thanks
  • Hello,cURL issues are usually related to the hosting provider, we are not able to fix it at all, you would have to contact the hosting provider and ask him about it.But, sometimes disabling all of the plugins resolves this problem, so please before …
  • Your server looks fine, please tell me, is there any error message? Explain me, changes does not appear on the page or while updating you got white page? Also, please disable all of the plugins, clear the cache of your browser and check, if the iss…
  • We are not sure.At the moment, we know that we'll surely extend the functionality of the Muffin Header Builder, because it needs quite improvements.Thanks
  • If you filled some fields in the Theme Options > SEO, you should enable the "Action Bar" feature which is in the Theme Options > Menu & Action Bar > Action Barhttp://prntscr.com/qrnura After that, it should appear the social…
  • Hello,Please go to the Theme Options > Colors > Header and check, if your "Top Bar Left" and "Header" background are black.http://prntscr.com/qrnzf3 Thanks
  • The problem is related to the "Subheader", his padding is way too big.Please go to the Theme Options > Header & Subheader > Subheader, and change that value.http://prntscr.com/qrny5o Thanks
  • Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS.fixed-nav .desc .date{ display:none !important; } Thanks
  • Hello,You can change these strings in the theme Options > SEO, in the "SEO FIELDS" section.Remember, that it will not change immediately - google crawlers have to get into your website to update their database and it usually takes from …
  • Hello,Sadly, Betheme does not have this kind of functionality.In the "Action Bar", you can insert only basic informations like slogan, phone, email, socials or links to other pages.thanks
  • Hello Caro,If you filled some fields in the Theme Options > SEO, you should enable the "Action Bar" feature which is in the Theme Options > Menu & Action Bar > Action Barhttp://prntscr.com/qrnura After that, it should appear t…
  • Hello,You have to use target blank attribute, see how it works here:https://www.w3schools.com/tags/att_a_target.asp Thanks
  • Please try this CSS code:.logo img{ border-radius:unset !important; } Thanks
  • Unfortunately, it is not possible yet.We will extend the functionality of the Muffin Header Builder soon, but after new documentation and support forum which we are currently working at - it's nearly done. Thanks
  • Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS#Top_bar a.responsive-menu-toggle{ left:30px !important; } .header-simple #Top_bar #menu{ left:30px !important; } Thanks
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
  • Can you restore it?We'll check it on other device once more with greater investigation about it.Thanks
  • It will be overwrited.I cannot tell more, but surely you will love it ;)Thanks
  • Can you attach a screenshot of that error message?Please upload it in the https://prnt.sc and post a link to it in your next reply. About the second question, I do not see any blank space and any testimonials section.I do not see this item even on t…
  • Hello Sophie,Are you using the "Visual Editor" item or the basic wordpress editor?To make it work well, you should use the item from the Muffin Builder.Also, it would be grateful if you would attach a link to the page with the issue. Thanks
  • Hello,You can only hide whole section, as you said, with "Responsive Visibility" option.There is no other way to achieve that.Thanks
  • Hello @webcitymedia and @websab, We will include the new version of the woocommerce in next betheme update on monday - it will fix that problem.Thanks
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