Pablo
Pablo
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- Pablo
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Comments
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Hello,Sorry, but I do not understand what you exactly mean.We use the English language to communicate on this forum and it should be used here in every topic.Please explain your issue once more, but this time in proper language.Thanks
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You can only have one sidebar on the main shop page and single product page, the same sidebar. This limitation is because of woocommerce plugin, we cannot do a lot about it.Thanks
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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You can do it in the Theme Options > Colors > Header, exactly the "Top Bar Left Background" colorThanks
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So, the problem is related to the "Max_Input_Vars" value, it's too small.Recommended value is 5000. Please contact your hosting provider and ask him about increasing that value to 5000 or more.After that, everything will work fine.Thanks
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We do not help with the theme files customization, but surely you should look at the content-post.php file in includes directory. Thanks
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Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Sorry, but this behavior is not coming from the vanilla woocommerce or betheme, so we are not able to help you.We do not customize the third-party plugins - sorry about that. Greetings.
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Hello,Can you send me a screenshot of it?Or send a link to your website? It will be a lot helpful for me.Thanks
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Hello,I changed the color to "gold" and it works, for the table below:http://prntscr.com/qr91vj But, the 'table' on the top, is not a ul and ol table, just a "P" tag with circle string inside:http://prntscr.com/qr92cd Thanks
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Hello,This feature can be disabled in the Theme Options > Blog, Portfolio & Shop > General.It's called "Share Box", change this option to "Hide" and it will disappear.http://prntscr.com/qr912o Thanks
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Yes, but only with additional CSS.If you will do what I told you in my previous reply and send me a link to your website, I'll create it for you.thanks
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Right now we do not have any plans to do that.For now, we are working about the new support forum and documentation because the actual one is really outdated.Thanks
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Please send us a link to your website.We have to check your source code of the theme.Thanks
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Hello Nicolas,Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.Also, please send us a link to your website if it won't work.Thanks
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Can you send me a link to your website?I have to investigate the source code.Thanks
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Hello,You should use the "Classic" menu with "Minimalist" option turned OFF.It's available to change in the Theme Options > Header & Subheader > Headerhttp://prntscr.com/qr8vmf Thanks
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Please tell me, do you have any browser's extensions installed?If so, please deactivate them too and clear the browser cache, it could be the source of the problem too.Thanks
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Currently, we are working about new documentation, but it will be all about the theme functionality.Right now, BeTheme offers only this documentation: https://themes.muffingroup.com/betheme/documentation/ - but it's quite outdated. About the develop…
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Hello,You should be able to update it with our "Install Plugins" feature easily.Can you disable all of the plugins, clear the cache of the browser and check, if the issue still exists?Thanks
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I do not see the blank space, it's all fine.http://prntscr.com/qr58uf Did you solve the issue? Thanks
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Sadly, it will not work.Even with CSS tweaks which I tried to achieve it does not allows me to force it to be full width. Did you try the "Muffin Header Builder" ? It allows to create more advanced headers, please take a look at this topic…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello Matteo,That screenshot you sent is not working, it's refusing the 404 error.Can you send us it once more?Thanks
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Can you send me a link to your website?I'll create the CSS code for you which will hide it.Thanks
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All that we can suggest is disabling the Autooptimize plugin because it's not supported by the BeTheme. Our policy states that we do not support third party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support…
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Sadly, this will not be possible too.You have to decide, on which side you want to display the sidebar while editing the page.http://prntscr.com/qr53sn Thanks
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Hi, There are many types of featured images in the theme, here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options>blog,portfolio&shop>featured image. 2. To chang…
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Hello Hannes,The iOS devices interpret the buttons by his order, it's because iOS want to know which button is correct (on all of the websites, it should be the same).Of course, there is an option to disable it, but we do not suggest to do it.See th…