Pablo
Pablo
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Comments
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Hello,It's just for API purposes, the link will not work if you will enter it but it's working for server, do not worry about that. Thanks
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Hello Martin,This string can be changed in the Theme Options > SEO, fill with your text all of the "Meta" fields.Also, remember that google will not recognize the change in the seconds - it usually take 3-4 days to recognize the changes…
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Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
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If you have premium version of Yoast, you should contact the plugin's author.He should solve that problem.Thanks
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Hello,First of all, be familiar with the documentation of the mega menu:https://themes.muffingroup.com/betheme/documentation/#mega-menu In the main item, just provide the url for the background, see the screen:http://prntscr.com/q5z590 Thanks
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Sorry, but we did not test the 'mysqldump', we can do nothing about it at all.We always suggest to use the "Duplicator" plugin for backups because it works well with our theme. https://wordpress.org/plugins/duplicator/ Thanks
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Can you send me a link to that page?I tried to get into that one you sent with admin access but it does not work.Thanks
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I tested it on safari too, and I do not see this issue.All I can suggest now, is to hide this section on tablet and attach an regular image there.You can hide the section by entering the section settings, on the bottom of them you'll notice the drop…
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The problem is related to your third-party plugins because after disabling all of them, the WPBakery works well. One of them is making the plugins conflict, you have to find it by disabling one by one. Thanks
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Sorry, but I do not understand what you mean by the "Disorted"I tested it on iPad 2019 and Samsung Galaxy Tab 4 and it works fine. Which browser and tablet do you use? Also, please explain your issue greater, it will be much easier for me…
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I'm not sure what it is, probably you have set other colors on the browser.But, to remove that, please go to the Media > Library and remove the title from "title" field. If it won't stop displaying, please send me a link to your website…
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Hello,You can make a static css file, but you have to do it every time that you update something in the theme options.https://themes.muffingroup.com/betheme/documentation/#static-css About the JS, we suggest to not minify it in any way, it could mak…
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Here you go:https://help.market.envato.com/hc/en-us Just submit a request, you can do it on the bottom of the page, near the footer. Thanks
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Hello,Sorry but we do not support third party plugins.Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we support…
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Sorry, but we are not sure how to restore it.You have to contact the hosting provider support team, they should be able to help you with it.Thanks
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Hello,Anchor links does not include the link to the any menu item, it's working fine for elements on the same page. The place where you want to scroll must have an ID provided, for example #contact.Then, you have to place a link with an anchor link,…
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Hello,All of the HTML code should be inserted in the "Column" item of the Muffin Builder.But, as I see it's a JS code and it should be inserted on the bottom of the body tag. Theme Options > SEO, and paste that code in the "Google …
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All customizations step by step of the Child Theme are explained on this page:https://developer.wordpress.org/themes/advanced-topics/child-themes/ About the CSS code, please paste that code: .icon-clock::before{ content:'\e825' !important; } But I…
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Further help through the forum is a waste of time because this issue is unusual right now.The best way will be by testing it by myself. Also, you can ask your hosting provider about the server logs, maybe he'll be able to enlight the problem.Thanks
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Hello,Can you show me a screenshot of the error message?It will be much easier for me.Thanks
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Hello,If you didn't change anything in the theme files then feel free to update.The Child Theme prevents losing changing a modified code of our theme made by customer. Of course, all of the content and theme options will be the stored the same - yo…
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We have to do it step by step.If you want to deregister your website, please disable the white label mode, how to do it? Check it here: https://themes.muffingroup.com/betheme/documentation/#white-label-panelAfter disabling it, you will be able to d…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,Please disable all of the plugins, clear the cache of the browser and check if the issue still exists.Thanks
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Hello,What do you mean by a "Cutout", do you have any example website with this effect?If no, please explain it greater. Also, send me a link to your website.We'll see what we can do ;) Thanks
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Hello Frank,The source of your problem is related to your custom css modifications.After deleting them, everything works fine. Thanks
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Hello,Sorry, but this is how the item is made, we cannot change it at all because if we'll change it then it will change the layout on all of the websites which are using our theme. And changing it is not that simple, it will require the HTML struct…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Sorry, but this is not possible with our settings.Also, it require a lot of really advanced css to achieve.Sadly, we provide help only with minor css tweaks, but not creating the whole css logics. All I can is to help you with the documentation whic…
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So, please apply this CSS into the Theme Options > Custom CSS & JS > CSS.portfolio-photo .portfolio-item .portfolio-details .details{ background:transparent !important; } The title of that element is a H4 element, so you can change it in…