Pablo
Pablo
About
- Username
- Pablo
- Joined
- Visits
- 4,874
- Last Active
- Roles
- Moderator
Comments
-
Hello Jon,If the "BeDrone" theme is not available, it means that your theme is not up to date.Can you exactly tell us, which version are you using? - also, send us a link to your website. Thanks
-
Hello,We do not have the "Snapchat" icon in our theme icons.All of the possible to insert icons are here:https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons Thanks
-
Did you test it on other device?I watched the video like 3-4 times and it didn't pause or stuck Also, the problem can be related to not enough fast internet connection.I mean, this video weight is above 50MB, this is way too much - we suggest to com…
-
Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
All of the Custom CSS codes are in the Theme Options > Custom CSS & JS > CSSPlease remove them and give us a reply. Thanks
-
We have to do deeper investigation about this problem.Please, send us a FTP access too (through the contact form) - it will be required for us. Thanks
-
Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. It is always a good idea to also attach a screenshot, for that use services…
-
Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” ta…
-
It means, that your menu has too many menu items inside.All you can do is to decrease the amount of these menu items by inserting few of them into the submenu. Thanks
-
Hello @eizellspende, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-…
-
As I said, all of the themes on the Envato Market are under the same license, details: https://themeforest.net/licenses/standard But, If you are having issues with deregistering your license key, want to manage your license key or most important, y…
-
The "Sticky Header" is slightly transparent by the default and the only way to change it, will be possible by the Custom CSS code. Please paste that code below, into the Theme Options > Custom CSS & JS > CSS #Top_bar.is-sticky{ …
-
Hello,Yes, if you would like to change a links color or any elements which are not included in Theme Options > Colors > Footer, you have to use the Custom CSS code.Are you able to make it, or do you need some further help with it?Thanks
-
Hello,I tested it and it works fine - did you follow all of the steps?Remember, that you have to create the CSS code for @font-face rule to make it work. Can you send me a link to your website?Thanks
-
Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
-
Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
-
Hello,Did you change color of the form in Theme Options > Colors > Fonts ?Also, please disable all of the plugins(leave the CF7 plugin enabled only), clear the cache of your browser and check, if the issue still exists.Thanks
-
Hello,This message mean, that your license key is not used anywhere and you can register it wherever you want.Remember, that our API tool is made to deregister the license key, not register. The only proper place where it could be activated is on th…
-
Sorry, I quite do not understand the issue. I'm not logged and I can: - Add the product to the cart:https://prnt.sc/pwaeq9 - See it inside the cart:https://prnt.sc/pwaeey Thanks Thanks
-
Hello,If you're having the Sidebar and you want to display the hero image on top - you will have to use the Revolution Slider, which can be set while editing the page.https://prnt.sc/pwahuk Thanks
-
Hello,You can add the icons only for the menu items.Just provide the <i class="icon-name"></i> menu name All of the icons here:https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons Thanks
-
Glad to hear that.If you have some other questions, feel free to ask.Thanks
-
Hello @eizellspende,Can you show me a screenshot of the error message?Upload it on https://prnt.sc and post a link to it into your next reply.Thanks
-
Hello,You should contact your hosting provider and ask him about this problem.The cURL issues are usually related to the server issues, not the theme. Thanks
-
Hello,Please be familiar with this documentation:https://www.themepunch.com/slider-revolution/media-actions/It will surely explain you, how to setup a controls for play, pause, mute on video.Thanks
-
These are the h2 tags.Please, change the line-height of these elements in Theme Options > Fonts > Size & StyleThanks
-
Hello,Do not touch anything in the database, it could destroy whole or your content and theme settings.First of all, please disable all of the plugins, clear the cache of the browser and try to update the page once more. Thanks
-
Sure, Take a look: https://prnt.sc/pvs5gv Thanks
-
Hello Thomas,I do not quite understand.Can you show me an example of it?Thanks
-
Yes, the @anden14 is right.To use the latest version of Wordpress and Betheme you should update your PHP to version 7 or higher.Thanks