Pablo
Pablo
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- Pablo
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Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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You disabled the "Entrance Animations" in Theme Options > Global > Advancedhttps://prnt.sc/pq1yy8 After ticking it off, it works fine.Thanks
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Hello,Is your WP and BeTheme up to date?Is your PHP Version 7 or higher? Also, did you try to disable all of the plugins, and try if with enabled WPBakery (only) it works?Thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please use that CSS code #Footer a:hover{ text-decoration: none; } Thanks
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Hello,Please do what the error message says.Support from the e-mail will surely help you with this one.Thanks
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Hello,Sorry, but we do not provide support with the theme code customization.We do help with handling theme bugs, understanding the theme and minor css changes. Thanks
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As Bryan said, please do not use the "equal height of wrap" or "equah height of items in wrap" when you have only one wrap in a section. It made that problem, after removing it, it works fine.Check it here:http://publica.art/en/p…
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Hello,It's inside the section, just edit it and you will find it as a background image.thanks
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Hello,Unfortunately, BeTheme does not have this kind of functionality.You would have to edit theme files to achieve that, but we do not provide such kind of modifications.Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,In this case, you should contact your hosting provider and ask him about the logs - he should recognize the problem after looking at the logs. The cURL issues are usually related to the hosting provider, not the theme.Thanks
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Sorry, I do not understand at all.You want to display only child items of page which you are already?That's not possible. Greetings
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Sorry, but this is how it works by the default - it cannot be customized that way.The only way to change that, would by by the javascript and css to hide these elements. Unfortunately, we do not provide JS customizations on the support forum.Thanks
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If you turned on the "One Page" option in the page settings it should scroll automatically when you click the "home" option. Please send us a link to your website.Thanks
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Hello,Surely you should remove the plugins which you are not using.Second thing is, that you should compress your images with tinypng.com - i took one of your images and uploaded it there, it saved more than 50% space.https://prnt.sc/ppp5zq Thanks
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What do you mean by 'I inserted the custom ID in the respective section'?It should be inserted in Appearance > Menus as a Custom Linkhttps://prnt.sc/ppmtaw Thanks
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Hello,This page you sent is made only for deregistering the license key.To register it, you have to insert that code in dashboard of betheme. If you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/b…
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Hello,Please use that code in the "Column" item:button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="lightbox" onclick=""] <div id=&q…
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So, that's not possible.Do you want to hide that element? It will be possible only with the Custom CSS code.If you don't know how to do it, pleas tell me, I'll make it for you.Thanks
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Hello,Sorry, but BeTheme does not have this functionality yet.For now, you can only copy whole page with the import/export tool at the bottom of the builder, see screen: http://prntscr.com/h1emu4 You can use also the templates, which let you cre…
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Glad to hear that.Is there anything else I can help you with?Thanks
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Hello,Sorry, but this is not possible with this item - it just shows the structure of menu.You would have to create your own structure with links and attach other sidebar on each parent page. But, it sounds like a great idea, please post this sugges…
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Sorry, but we do not support the third-party plugins.Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-the…
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You will not achieve this effect with the basic html tags.It will require a lot of CSS changes to achieve that with pseudoclasses ::after and ::before or html structure with css too. We do provide help with minor CSS changes, but this one is really …
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So, it's not working because you set the theme color which overwrite all of the colors which are set in the theme options. To disable that, please go to the Theme Options > Colors > General and set the "Theme Color" to "-Custom …