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Pablo

Pablo

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Pablo
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  • You just have to provide the old link (http://yourdomain.com) and new link (https://yourdomain.com)See the screenshot:http://prntscr.com/pm6r59 Also, remember to disable these cache plugins before doing that, for best results, disable all of the plu…
    in unable to use SSl - showing js errors Comment by Pablo October 2019
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in item purchase code does not run Comment by Pablo October 2019
  • You didn't send us a link to your website.We have check the  source code of your page, and we are not able to do it through the screenshot.Thanks
    in Two Parent Pages? Comment by Pablo October 2019
  • Hello Frank,Sorry, but this is not possible - the header layouts are hardcoded and to modify them, you would have to use a lot of Advanced Custom CSS code or edit theme files, which we do not support. We do provide help with the Custom CSS code, but…
    in Centered Menu, without Logo Comment by Pablo October 2019
  • I do not see the problem at all.Website is looking great, did you solve the problem?Thanks
    in Error theme update Comment by Pablo October 2019
  • Hello,Please edit that page, and turn on the "Content | Remove Padding" option.See the screenshot:http://prntscr.com/pm3gqy Thanks
    in Header Background image not lining up - white line Comment by Pablo October 2019
  • Hello,Sorry, but we do not support the JetPack plugin - it's usually the source of the problems with the theme.So, that means, we cannot help you with it at all. Thanks
    in feature image is different in Blog slider Comment by Pablo October 2019
  • Hello Oliver,It looks like the problem on our side, we'll surely fix that in future updates.But for now, this is the workaround, please paste that code into the Theme Options > Custom CSS & JS > CSS.current_page_item a{ color:red !importa…
    in activ link color - sticky header and header menu Comment by Pablo October 2019
  • Please tell me, that dashboard access you sent us, is hosted on hostgator or on old hosting?We have to check the system status, but we are not sure which host i son that access. Thanks
    in Page not loading properly Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Turn off numbering of FAQs? Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Header/Menu disappeared after updating revolution slider Comment by Pablo October 2019
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
    in Cannot update Muffin Builder Comment by Pablo October 2019
  • Hello,Did you set these pages in the WooCommerce settings?WooCommerce > Settings > Advancedhttp://prntscr.com/pm3re9 Thanks
    in endpoints 404 Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Space between content and footer Comment by Pablo October 2019
  • cURL issues are usually related to the hosting provider - please contact him and ask about this problem.He should recognize and fix the problem after looking at the logs and the error message. Thanks
    in 3 of the plugins cannot be installed Comment by Pablo October 2019
  • But, this video tutorial is not coming from our youtube channel and it's on very old version of the theme.Our official youtube channel:https://www.youtube.com/user/muffingroup/videos Also, Custom CSS codes if are made properly, will work fine, it's …
    in Dealing with a big logo (actually two logos) Comment by Pablo October 2019
  • Did you use this plugin? It looks like you didn't migrate it yet.A lot of links are still linked to the HTTP. Also, if you did it1) Be sure, that you don't use any cache plugin, if you don't, please contact your hosting provider and ask him about so…
    in unable to use SSl - showing js errors Comment by Pablo October 2019
  • Hello,1) Do you want to hide these dots and and all of these elements?2) Send us a link to the page where this appear, this page you sent is redirecting us to the homepage, and I do not see it there. Thanks
    in hide layer slider slide list Comment by Pablo October 2019
  • We support only vanilla version of the WPBakery plugin.Every extension plugin of WPBakery is not supported by us, so if this plugin works fine with these plugins disabled, you should turn them off. Thanks
    in Responsive Iphone Comment by Pablo October 2019
  • Hello,You can set your custom exceprt in the options in the sidebar:http://prntscr.com/pm472g Thanks
    in Shortcodes in excerpts and meta descriptions Comment by Pablo October 2019
  • Hello,These styles are prebuilded in the theme, only way to modify the layout is by editing the theme code files - but we do not provide help with it at all.Of course, we can help with minor css changes, but with css we can only hide and change colo…
    in Insert Portfolio List and leave the title fixed Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in contact form cant send email Comment by Pablo October 2019
  • Hello,If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingro…
    in Remove Registration From exp.aerosofts.com To Ad demo.aerosofts.com Comment by Pablo October 2019
  • Hello @Socially_Savvy, If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: ht…
    in Update for Rev Slider not possible Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in button beside menu is not changing color Comment by Pablo October 2019
  • Hello, You can do that using this plugin: http://muffingroup.com/plugins/mfn-migrate-cb.zip You should also save permalinks again to refresh your .htaccess. You can do that in wordpress admin>settings>permalinks/.thanks
    in Migrate site from http to https Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in CONTENTS IN MODULE ALL INDENT TO LEFT Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pr…
    in Two Parent Pages? Comment by Pablo October 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in pricing item bug Comment by Pablo October 2019
  • You posted the empty message, do you need further help, or did you solve it?Thanks
    in Video not working in Safari Comment by Pablo October 2019
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