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Pablo

Pablo

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Pablo
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  • Is the "Height" field is blank in your image item settings?http://prntscr.com/pdvpcdIf no, please clear it up. Also, change the "Align" option to "Center" for a momenthttp://prntscr.com/pdvrn1 Thanks
  • It depends on your website traffic - but, it's all on the google side.I'm not sure about the limitation of the google api, but "Map Basics" are free, only using the "Maps Advanced" item will require to pay some money to google. A…
  • It's a copyright field.Theme Options > Footerhttp://prntscr.com/pdtclq Thanks
  • Hello, What you ask for is files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. If you have some other questions, feel free to ask.Th…
  • 1) On which device did you test it?Devices with iOS will not autostart the video, it's disabled by the default by the software and it cannot be changed easily.On S10 with Chrome it's working fine. 2) This icon is coming from the video - we can do no…
  • Hello Matteo,Please disable all of the plugins (leave the RevSlider plugin turned on only) and check, if the issue still exists.Thanks
  • Please update your theme to the latest version, it's really important thing.Also, did you check if these options appear while all of the plugins are disabled?Thanks
  • It looks like the problem is related to not inserted API Key for google maps.See the error from console:http://prntscr.com/pdtf8u So, please provide the Api Key for Google maps - field desired for this purposes is in the Theme Options > Global &g…
  • Glad to hear that you solved it out! Please tell me, what do you have in mind exactly, I'm not sure what you want to achieve.You want to display the slider on page, right? - so just edit the page where you want to display it and select the slider fr…
  • You still have the HTML mistakes.http://prntscr.com/pdpw8q Please close the <p> tag correctly, like </p>, not <p/>thanks
  • Hello,This link at 1) you sent is not correct documentation of betheme.You should look here: https://themes.muffingroup.com/betheme/documentation/It's a little bit outdated, but a lot of informations are still correct.There you can find informations…
  • If you don't see any domains registered on our license manager tool (http://api.muffingroup.com/licenses/), then they are free to use.Remember, that You can use one license per end product, so you can use any pre-built website you desire or mix the…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in License Comment by Pablo October 2019
  • Hello,You can select another sidebar on every page, just edit that page and there, in layout section you will be able to select it.See screen:http://prntscr.com/pdq4o6 Thanks
  • Hi, What you are referring to is the action button. Please go to theme options>header&subheader>extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu item, be s…
  • It can be changed with the Custom CSS.Please paste that code below into the Theme Options > Custom CSS & JS > CSS .sidebar .cat-item, .sidebar .cat-item a{ color:black !important; } Thanks
  • Please send us a link to your website too.We have to check your source code.Thanks
    in Php 7.3.10 Comment by Pablo October 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Sorry, but I do not see the error there.Also, this page you sent is not working now and only place where I can see the map is a contact page now - where full width option will not work, because it's 1/2 wrap. Thanks
  • Hello,Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact. Explain your problem and we'll respond you about your request on mail. Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hello,Of course that's possible.You can find the option of transparency in Theme Options > Global > General http://prntscr.com/pdqeak Thanks
  • Hello Luigi, If you want to make your website load faster you should:- Compress your images, we suggest to use tinyjpg.com- Disable all of the unused plugins- Be sure that your theme and plugins are up to date Thanks
  • Hello,Is all of your CSS code which you changed stored in the Theme Options > Custom CSS & JS or in theme files?Thanks
  • Hello,Sorry, but we do not support any of the "Mega Menu" plugins.But, we have the mega menu in our theme by the default, please check this article:https://themes.muffingroup.com/betheme/documentation/#mega-menu Thanks
  • Hello @jessenjames,It will be not possible to change the color of that element, because it's made with an image.You would have to overwrite image of it to achieve that.Thanks
  • Hello,You cannot change it to white in the theme option on mobile only.To achieve that, you would have to use a lot of CSS code to achieve that, because your content will not be visible if any of it is white.Unfortunately, we do provide help only wi…
  • Yes, that's true - also the menu is a little bit misaligned then.So, do you need some further help?Thanks
  • We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information …
  • Glad to hear that.Is there anything else I can help you with?Thanks
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