Pablo
Pablo
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Sorry, we forgot that your version of the theme is below 20.So, that means it will not be possible to update the theme from the dashboard. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#genera…
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Please send us a link to the website, where the latest version of the theme is uploaded.We'll investigate the problem then. Thanks
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Hello Tom,You can change these colors in the Theme Options > Colors > Menu, in the "Menu Button" sectionhttp://prntscr.com/pcr40x Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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You cannot use the special signs (like the letter e with a line above) on your sidebar name.This information can be noticed on the sidebars options, notice it: http://prntscr.com/pcr2eh Also, we suggest not to use blank spaces in the names.Thanks
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Hello Lena,Sorry, but item is made by the default to have a link on the title only.You would have to edit the HTML code of that item to achieve that, otherwise it's not possible. Thanks
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It is working fine in your case too, but you inserted the "transparent" image there, so it's normal that you have two images instead of three.http://prntscr.com/pcqycz (check the selected code) Thanks
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Hello,You have a lot of console errors, please first of all, disable all of the plugins, clear the cache of your browser and check if the issue still exists.Also, can you move your website once more, but this time, using this plugin: https://wor…
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If you will use only basic plugins and keep proper seo behavior then the score will be not that bad.Unfortunately, SEO is individual and we cannot help with it at all - we can just give some tips. If you have some other questions, feel free to ask.T…
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exist. Thanks
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Hello,I do not understand, all is working fine.Also, you used the "1/1" columns, so it's normal that other things will be pushed down because 1/1 is full width of content. If you are new to BeTheme, we suggest taking a look into: 1. Docum…
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Hello,Social Icons will appear in the side slide by the default if you will fill the fields of certain socials you want to see.Theme Options > Socialshttp://prntscr.com/pcr81w Also, check if you didn't hide the social icons on the sideslide in Th…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please disable all of the plugins, clear the cache of your browser and try to install your included plugins once more.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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This slide is made with the Revolution Slider plugin.Simply get into that plugin and edit the slide.http://prntscr.com/pcr5t1 Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Can you send us a link to your website?We'll notice, why this CSS is not working in your case.Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hello,You can change that string in the Theme Options > Translate > Blog & Portfoliohttp://prntscr.com/pcrk46 Thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello @nebtunes,BeTheme is made by the default to display single row on the mobile.There is no way to change that through the theme options, you would have to edit theme files, but unfortunately, we do not provide help with that.Thanks Hello @SlimWa…
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Hello,Please paste that CSS code into the Theme Options > Custom CSS & JS > CSS body{ margin:15px !important; } Thanks
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Hello Margaret,I checked it on my local machine and indeed, there is more options.Please tell me, is your theme up to date?Please send us a link to your website too. Also, please disable all of the plugins, clear the cache of your browser and check,…
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Hello,I can see that your slider is working fine, the problem is with editor only, right?Please disable all of the plugins (leave the RevSlider plugin active), clear the cache of your browser and check if the issue still exists. Thanks
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All of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the theme …
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Hello Erwin,Please paste that CSS code below into the Theme Options > Custom CSS & JS > CSS @media (min-width:1240px){ #menu .wpml-ls-item a{ padding-bottom:5px !important; } } Thanks
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Hello,You can upload custom font to the BeTheme in the Theme Options > Fonts > CustomIf you want to use the @font-face rule, then you can apply the CSS code into the Theme Options > Custom CSS & JS > CSShttps://www.w3schools.com/csSr…
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Hello,Did you configure it well?Please follow all of the steps mentioned in that documentation:https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/ Thanks
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Hello,All filters that BeTheme have are "Category", "Author" and "Tags" - there is no possibility to filter it by date - you would have to edit wp and betheme files to achieve that. Also, the Search Field can be turned …